Compliance Officer
34259 - Blitt and Gaines PCUrbandale, IA, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionCollections experience is a plus Expert knowledge of all applicable Federal and State collection laws Ability to accurately type 40 words per minute Strong written and oral communication skills is a must Above average spelling and grammar Must be able to read and understand written communications from consumers and attorneys Demonstrated ability to think independently and use good judgment Fundamental knowledge of Microsoft Office Products Analytical problem solving skills High School diploma College is a plus Must have three years or more experience in the following : call center quality assurance or operations, collections, banking or business related fields.
Job Description
Job Description
Description :
Job Title : Compliance Officer
Job Summary :
The Compliance Officer works directly with consumers, attorneys and authorized parties. The Compliance Officer is accountable for accessing and acting upon e-mails sent to the firm via its “Contact Us” and related e-mail in-boxes, with the goal of responding to e-mails, or forwarding with instructions within two to four hours of receipt of the initial e-mail.
Primary responsibilities and duties :
- Daily monitoring of multiple inboxes.
- Accurately respond to consumer / attorney e-mails in a timely fashion
- Accurately document the firms system of record (CLS)
- Provide sent and received emails to designated firm staff as required
Minimal Job Qualifications and Requirements :
Education / Experience
Requirements :
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Compliance Officer • Urbandale, IA, US