Operations Strategy Manager Miami HQ (Hybrid)

Operations Strategy Manager Opportunity (Hybrid : 3 Days In Office)

At Green House, we don't just support brandswe help them flourish. We're seeking an Operations Strategy Manager to bolster our internal engine and ensure our creative and strategic work delivers with precision. If you're passionate about agency operations, strategic process improvement, and driving change across teams, this role is for you. You'll lead operational transformation, keep teams aligned, and build systems that elevate how we deliver. Ready to help Green House grow stronger from within? Dive in below.

What You'll Do

• Analyze existing operational processes, identify gaps, and lead standardization, templating, and automation efforts across business units.
• Build buy-in for change : collaborate with leaders who may view process as constraint and convert stakeholders into champions.
• Define vendor and tool strategiesselecting, coordinating, and integrating tech ecosystems (e.g., SharePoint, ERP) in an 80% standardized / 20% vertical-nuance model.
• Develop project plans for tech roll-outs and operational initiatives; monitor progress, anticipate risks, and implement mitigation strategies.
• Partner with operations, finance, HR, and business units to integrate workflows, resource allocation, and KPIs.
• Create dashboards and performance metrics showing adoption, operational health, and continuous improvement insights.
• Facilitate cross-functional workshops and training sessions to support change management, process integration, and system adoption.
• Stay current on industry best practices for operations strategy, agency workflow optimization, and tech deployment.

Qualifications

Salary

Perks & Benefits

Why Join Green House?

At Green House, we thrive on innovation and collaboration, bringing our core values to every project :

Green House is strongly committed to creating a diverse, equitable, and inclusive workplace environment. We're an equal opportunity employerwe'll consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.