Time Type : Full Time
As a Quality Assurance Specialist at DSV, you will be responsible for ensuring that all processes, procedures, and services meet the company's quality standards and regulatory requirements. Your role involves implementing quality management systems, conducting audits, and providing recommendations to improve operational efficiency and customer satisfaction.
Duties and Responsibilities
- Work with regional QHSE teams drive compliance to customer quality requirements in supporting the Technology vertical.
- Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulatory requirements.
- Lead the implementation of quality initiatives to drive continuous improvement across the global Technology Vertical.
- Coordinate aspects of Document Control and Records Management at Global level to assure compliance with quality.
- Collaborate with business process owners (BPOs) and Subject Matter Experts (SMEs) to create / review written procedures.
- Perform routine and ad hoc metric reporting and analysis for the Global and regional data related to Document Control and Records Management.
- Conduct supplier audits both on-site and remotely.
- Prepare for customer audits and manage audit report responses.
- Identify required training and support local QHSE teams to execute effective training plans.
- Maintain U.S. procedures, forms, and change control documents.
- Ensure the adherence to corrective and preventive action standards as well as being actively involved in the root cause analysis and agreement of corrective and preventive actions for severe and reoccurring incidents, audit findings, KPI deviations etc.
- Support internal audits for ISO9001 Quality Management, ISO45001 Health & Safety, and ISO14001Enviormental
- Take on additional quality projects to continue to drive improvements across the organization.
- Assist with special projects or assignments, as requested.
- Experienced quality auditor
- Knowledge of ISO9000, ISO45000, ISO14001 standards
- Ability to travel up to 10%
- Transportation & logistics industry experience
- Experience creating standard operating procedures.
- Assertive
- Self-Starter
- Excellent problem-solving skills
- Project Management Skills
- Excellent interpersonal skills, ability to work with cross-functional teams.
- Organizational skills (prioritize, plan, assign and control)
- Network and relationship building and high level of influencing people skills.
- Communication and interpersonal skills
- Ability to work in a diverse environment and with different culture.
- Ability to motivate others.
- Presentation skills
- Administrative skills
- Team player
Educational background / Work experience
Bachelor’s degree in Quality, Supply Chain, Logistics, or business field preferred
5+ years of industry-related experience
3+ years leadership and / or project management experience
Skills
Mathematical Skills
Ability to perform basic mathematical calculations, such as calculating costs and ratesOther Skills
Excellent organizational and time management skillsStrong communication and interpersonal skillsAttention to detail and accuracyAbility to work well under pressure and in a fast-paced environmentFunction / Market & Industry Knowledge / Business Acumen / Processes
Knowledge of ocean freight logistics and customs regulationsUnderstanding of trade laws and regulationsLanguage skills
Fluency in English is requiredKnowledge of additional languages is a plusComputer Literacy
Proficiency in Microsoft Office SuiteExperience with logistics software and systems is preferredAt Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law
. Additionally, each employee has the right to terminate his / her employment at any time.Except if employed in Montana, where termination requires just cause.For this position, the expected base pay is : $62,000 - $84,000 / Annual . Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.