We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Grosse Pointe Woods United States. As the first point of contact for our patients you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.
- Greet patients warmly and provide outstanding customer service
- Manage patient scheduling and coordinate care from initial evaluation to discharge
- Answer phone calls promptly and professionally
- Perform data entry and maintain accurate electronic medical records
- Verify and update patients personal and financial information
- Collect post and deposit patient payments
- Manage incoming and outgoing correspondence including faxes and emails
- Maintain a clean and organized reception area
- Assist with various administrative tasks as needed
- Collaborate with medical staff to ensure smooth daily operations
- Uphold patient confidentiality and adhere to HIPAA regulations
Qualifications :
High school diploma or equivalentMinimum of 1 year experience in a medical front office settingExcellent verbal and written communication skillsStrong customer service orientationProficiency in Microsoft Office Suite particularly Word and ExcelExperience with medical software and electronic health records systems (preferred)Knowledge of medical terminology and HIPAA regulationsExceptional organizational and time management skillsAbility to multitask effectively in a fast-paced environmentDetail-oriented with a high level of accuracy in workFlexible availability to accommodate various shift schedulesTeam player with a positive attitudeProfessional appearance and demeanorAdditional Information :
Company Perks :
Multiple opportunities for professional development specialization and leadershipEmployee discount plansFamily-friendly work environmentInvestment from a company that wants you to succeed and thriveRemote Work : No
Employment Type : Full-time
Key Skills
EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette
Experience : years
Vacancy : 1