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QA Engineer

QA Engineer

Insight GlobalPhoenix, AZ, US
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QA Engineer

Insight Global is seeking an experienced QA Engineer to work remotely for one of our clients in the hospitality industry in Phoenix, Arizona. This person will be ensuring the quality, accuracy, and performance of backend systems supporting the client's loyalty programs through a combination of automated and manual testing practices. This person will support business objectives by verifying backend billing operations, batch processes, and integrations with third-party vendors. This QA will be responsible for validating the reliability and functionality of IT solutions by developing and executing test plans, identifying issues, and collaborating with internal and external stakeholders to resolve them. Works within an Agile team to improve system integrity through test automation, defect tracking, and proactive monitoring of loyalty platform processes and integrations. Duties may include the following :

  • Develop and execute automated tests using tools like Selenium for the loyalty platform.
  • Test and validate APIs using Postman or similar tools.
  • Create and run manual test plans based on user stories and business requirements.
  • Identify, log, and manage defects using JIRA or equivalent systems.
  • Verify accuracy and performance of nightly batch jobs and scheduled tasks.
  • Collaborate in Agile ceremonies with developers and stakeholders to define and meet quality standards.
  • Maintain technical documentation for test cases, known issues, and regression results.
  • Conduct regression testing and support QA sign-off during system releases.
  • Stay current with QA best practices and contribute to process improvements.
  • Handle confidential business information with discretion.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Qa Engineer • Phoenix, AZ, US