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Valet Supervisor | Overnight
Valet Supervisor | OvernightOmni Houston Hotel • Dallas, TX, US
Valet Supervisor | Overnight

Valet Supervisor | Overnight

Omni Houston Hotel • Dallas, TX, US
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Job Description

The Omni Dallas Hotel is seeking a professional to provide a welcoming environment and efficient valet services in accordance with guest's and Omni expectations.

Responsibilities include :

  • Providing guests with an exceptional arrival and departure experience that makes them feel welcome.
  • Engaging the guest to provide superior guest service.
  • Ensuring the valets are staged to maximize the guest experience.
  • Managing the traffic at the front of the hotel.
  • Supervising the valet and front drive staff.
  • Coordinating activity in the drive with the guest service agents to ensure timely delivery of luggage and guest vehicles.
  • Conducting key audit with the valet team at the end of each shift.
  • Conducting safety checks on parked vehicles.
  • Maintaining the cleanliness of the front of the hotel.
  • Notifying the front desk and guest services of VIP arrivals whenever possible.
  • Loading the baggage in the cars for departing guests.
  • Maintaining a clean and orderly appearance of the work area at all times.
  • Other duties as assigned.

Qualifications include :

  • Must be 21 years of age.
  • Must have a valid driver's license with an official motor vehicle record that meets the recommended criteria outlined by our insurance carrier.
  • Minimum of 6 months hospitality or related industry experience.
  • Must be able to operate both standard and automatic transmissions.
  • Demonstrate strong customer service skills.
  • Ability to communicate clearly and effectively in a courteous manner.
  • Exceptional customer service skills : smile, welcoming attitude, ability to engage and make a great first impression.
  • Excellent grooming and body language to represent the Omni brand.
  • Ability to multi-task, work well under pressure in a fast-paced environment.
  • Ability to work outdoors in all weather conditions.
  • Ability to stand for prolonged periods during shift.
  • Must have an excellent driving record.
  • Must have a valid California driver's license.
  • Must be able to work flexible schedules including days, evenings, weekends and holidays.
  • Previous leadership or supervisory experience strongly preferred.
  • Previous related experience highly preferred.
  • Must be willing to subject to a drug screen and MVR background check.
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