Information Liaison CDH OR Days
Northwestern MedicineWinfield, IL, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionScheduling functions : Demonstrate in-depth working knowledge and expertise with clinical based computer systemsAccurately schedules surgical cases manually and or in computer to generate preferences for necessary surgeon-specific instrumentation (case cart system).Receives and makes changes to OR schedule according to established proceduresReviews and updates next day’s surgical schedule with anesthesia and OR charge personnelEnsures adequate supply / distribution of OR daily schedules (within Surgical Services) Reviews scheduling codes for procedures / ensures that CSS staff receive accurate preferencesEnsures nightly update and duplication of OR schedule for all pavilionsPatient Charges – see belowOther scheduling functions as needed Control Desk functions : Sends for patients according to established standards and subsequent patients as requested then communicates to surgical services staffs using the appropriate systemsEnsures inpatient arrival to pre-op holding areas through monitoring of transport tracking System and outpatient arrival at Center (checks patient tracking system to see patients have arrived against the time the patients are scheduled to arrive) Communicate arrival with charge nurse.Coordinates and prioritizes dispatch of work assignments related to patient and specimen transport; phone communications; and equipment deliveryCoordination of patient flow and other duties as neededExecutes nightly schedule changesMonitors automated system for timely OR room turnover Receives and enters surgical services staff call-ins for manager notificationEffects timely notification of on-call teams and other support service needsPrepares daily nursing staffing roster by specialty and coordinates with daily OR schedule for OR room assignmentsPrepares daily and weekend on-call nursing sheets and ensures completenessPrepares next day equipment list for staff to completeAnswers and directs telephone calls to appropriate areasCommunicates patients leaving the OR (directs) to family waiting room and nursing unitsRequests admitting to create active account as necessaryOrders and maintains sufficient inventory of office supplies; printed forms and coffee suppliesAssist with bringing patients back from reception to the pre-op room if requested.Department ReportsRetrieves lab results on demand from hospital data base systemOrders specialty beds as needed to facilitate patient needsInstitutes call tree for on-call staffs; operation triage; and other emergent situations as necessary and escalates appropriately and timely Patient Charges – see belowOther Control Desk functions as needed Patient registration functions and unit communications : Patient Tracking System – checks patients in and enters next day’s cases into systemRegistration forms : Patient Information CompleteHospital ConsentAdvance DirectivesMedicaidMedicareHIPAA / PrivacyCommunicate patient / family information to Preop / PACU / SDS and OR staffProvide assistance / directions to volunteersEnsure patient charts are together for the next dayOrder unit suppliesMaintain waiting room area / coffee & vending machine area – supplies for visitorsOther patient registration functions and unit communications as needed Unit communication coordination functions : Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situationCommunicates patient / family information to OR / SDS / Anesthesia / OR Nursing / Recovery room / CSS / and family waiting areas regarding add-on cases, cancellations, and bypass RR patientsMaintains and updates Nursing Staff Directory (address and home / cell phone numbers)Maintains and updates triage listEnters broken equipment into data base for repair and ensures broken pagers are replacedFacilitates communication between OR / Pre & Post-op / CSS departmentsReceives and directs calls from physician offices and patientsOther unit communication coordination functions as needed Patient Charges and Unit Reports : Ensures correct patient encounters in order to facilitate correct patient chargesEnsuring all patients have been charged appropriatelyAccurately separates / files / and documents post-op patient charge sheets for charge entryOther patient charging and unit report functions as needed Customer Service functions : Visitor & Vendor coordinationEnsure all Visitor / Vendors have badgesConfirm access approvals in place according to policiesContact OR team leaders, CSCs, and others as neededCoordinate scrub attire / lockers as neededMaintain access approval paperwork for Vendors / VisitorsFamily and significant othersGive directions as needed to lounge / cafeterias, etc.Convey messages to nursing staff / CSCs as neededOther Departments : Assist Hospital Transportation staff in checking off / picking up specimensOffer assistance / directions to othersOther customer service functions as needed Administrative Support : Orders unit suppliesAssists manager and team leaders with scheduling of conference room, meetingsMaintains locker data baseSupport nursing staff scheduling using hospital dedicated scheduling systemOther administrative support as needed High school graduate Previous medical experience Medical terminology Basic personal computer knowledge Prior electronic medical record experience High degree of multitasking Ability to collaborate with multi-specialties Time management capability Prior team work and customer service experience College level experience or diploma.
Description
The Information Liaison for Surgical Services reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
- They will coordinate and perform functions related to scheduling and sending of cases, control desk coordinator activities, registration of patients, unit communication coordination, completes patient charges, runs unit reports, and acts as gatekeeper for surgical services. This position supports timely, quality, efficient services to all internal and external customers of the operating room.
Responsibilities :
The Information Liaison for Surgical Services is responsible for performing the following functions :
Qualifications
Required :
Preferred :
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Liaison • Winfield, IL, US
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