General Manager - Home Services & ConstructionSitreps • South Bend, IN, us
General Manager - Home Services & Construction
Sitreps • South Bend, IN, us
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job_description.job_card.job_descriptionDevelop and implement business strategies that promote growth, operational excellence, and financial Set performance expectations, monitor key metrics, and drive accountability across functional areas. Provide direct leadership to department heads, supervisors, and support teams. Foster a culture of continuous improvement through tactical execution of strategic initiatives. Ensure superior service delivery and customer satisfaction throughout all stages of the client experience. Represent the brand in high-visibility customer and community engagements. Make data-informed decisions related to investments in equipment, personnel, and infrastructure. Maintain open and effective communication with employees and corporate leadership. Contribute to enterprise-wide planning, forecasting, and performance reviews. Minimum of 10 years of progressive leadership experience in operations, preferably within the home Demonstrated success managing profit and loss (P&L) with strong financial discipline. Proven effectiveness in matrixed or multi-site environments. Track record of building and developing high-performing teams through mentorship and coaching. Strong interpersonal and communication skills with the ability to influence and lead at all levels of the Advanced planning, organizational, and analytical capabilities. Familiarity with Lean, Six Sigma, or other continuous improvement methodologies. Bachelor’s degree required; Master’s degree in Business Administration, Operations Management, or a Minimum 15 years of combined experience across operations leadership, human capital management, and Proficiency in Microsoft Office Suite; ability to learn and adapt to ERP, CRM, and HRIS platforms. Strategic Thinking : Envisions long-term objectives and maps out tactical pathways to achieve them. Decision-Making : Exercises sound judgment under pressure, with a commitment to ethical outcomes. People Leadership : Builds, motivates, and retains top talent; cultivates an environment of ownership and Communication : Communicates with clarity and purpose across all audiences; practices active listening. Change Leadership : Effectively leads change, inspires alignment, and sustains momentum through Business Acumen : Understands and leverages financial, operational, and market drivers for sustainable Integrity : Upholds the highest standards of conduct, accountability, and ethical leadership.
Job Description
Mission Summary : Home Services & Construction
Compensation : $150,000 - $190,000 + 50% Bonus + Equity
Location : South Bend, Indiana
The General Manager (GM) is a critical leadership role responsible for driving operational performance, team development, and strategic execution within the business unit. This individual oversees day-to-day operations with discipline and focus, aligns departmental goals with broader enterprise initiatives, and cultivates a high-performance culture rooted in accountability, service excellence, and continuous improvement. The GM serves as a brand ambassador and operational steward—upholding the values, standards, and long-term vision of the company.
Compensation : $160-190K base + up to 50% performance bonus + meaningful equity
Essential Duties & Responsibilities
- Lead all aspects of daily operations for the assigned business unit, ensuring safety, efficiency, and
compliance.
health.
Required Qualifications
services, utilities, or construction sectors.
organization.
Preferred Education & Experience
related discipline preferred.
process optimization.
Core Competencies
trust.
uncertainty.
success.
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Manager Construction • South Bend, IN, us
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