MEMBER NAVIGATOR

Job Description

Job Description

MEMBER NAVIGATOR

There’s no place like Liberty Health

Come explore career opportunities with Liberty Health , a dynamic leader in the healthcare industry. Join us!

We are currently seeking an experienced :

MEMBER NAVIGATOR

JOB SUMMARY :

• Assists with access to care for CSNP members in collaboration with an RN case manager and nurse practitioner.
• Obtains information for members based on the model of care requirements.
• Obtains information to assist with evaluation of member needs.
• Communicate effectively with individuals across the care continuum.
• Documents member information in the electronic medical record.
• Reviews appointments and communicates pertinent information to the RN Case Manager(s) and nurse practitioner(s) for additional interventions.
• Collaborate with IDT for coordination of care
• Communicate with members and / or families obtaining and providing information regarding care and needs.
• Strong communication skills and focus on customer needs and services.
• Assists with any member emergency as needed.
• Recommends and / or conducts specific areas of in-service or continuing education with patients and caregivers as appropriate.
• Assists with compliance of quality measures for CSNP program
• Assist with HEDIS measures and collection of data
• Assist with collection and presentation of QA data for the CSNP program
• Participates in ICT meetings for CSNP members
• Assist with Medication Adherence
• Performs other duties as assigned.

JOB REQUIREMENTS :

Visit www.libertycareers.com for more information.

Background checks / drug-free workplace.

EOE.

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