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Branch Manager - Security

Branch Manager - Security

St. Moritz Security ServicesPhoenix, Arizona, US
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Essential Functions and Responsibilities

  • Comply with company Code of Conduct, Policies, Procedures, and Safety Protocols and assure compliance of each by all branches, field assigned subordinates, or portfolio staff.
  • Develop and foster effective business relationships with all client contacts to ensure their satisfaction and the general health of the relationship.
  • Proactively meet with sub-contractors and vendors to ensure compliance and general health of the relationship.
  • Develop and foster effective business relationships with all key employees to include branch staff and field assigned leaders, managers, supervisors, and applicable security officers.
  • Report upward and downward (via chain of command) client, sub-contractor, or Vendor : complements, complaints, contract changes, service changes, job biding, job-in-jeopardy, or notice of termination.
  • Report upward and downward (via applicable and confidential chain of command) client and / or employee workplace policy violations to include but not be limited to : sexual harassment or any general liability concern(s).
  • Ensure the continuous, effective, and lawful company compliance as well as applicable city, state and federal mandated compliance, to include but not be limited to : training, re-training, certification, and corresponding record retention of office staff and field assigned personnel.
  • Ensure effective and successful branch operations through personal effort, supervision, direction, guidance, and support to subordinate staff and field assigned personnel.
  • Maintain effective communication with the branch regarding the fulfillment of business goals and objectives.
  • Assure effective management and oversight of all personnel assigned to the branch and field accounts.
  • Participate in the formulation of short-range and long-range plans for the continued growth and overall success of the branch.
  • Contribute input to the written evaluation process to include : promotions, demotions, transfers, terminations, and salary adjustments.
  • Review and report on weekly, monthly, and quarterly financial statements and budgets.
  • Review with the Regional Manager and / or Vice President Job pricing and service proposals.
  • Responsible for financial performance and reporting of assigned branches to include reviewing and auditing all necessary weekly and monthly reports.
  • Responsible for the upkeep and maintenance of all branch issued equipment and vehicles.
  • Responsible to report timely and follow up on all incidents, safety violations, and injuries within the region.
  • Responsible for assisting corporate collection efforts for outstanding AR.
  • Responsible for “Revenue Recognition” within the region to include the proper completion of client contracts, addendums or pay or rate changes.
  • Responsible for the oversight of accurate payroll and billing.
  • Participate in industry-related organizations (i.e., ASIS, BOMA, IFMA, IREM, etc.).

Additional Responsibilities

  • Assure worksite Post Order Manuals, policies, procedures and accompanying equipment and supplies are current and applicable to each client(s) needs.
  • Assure that all required branch and field reports are effectively completed and submitted to corporate.
  • Assure that all increased costs are recovered through an active rate increase program.
  • Provide oversight to the quality of processes and execution of employee on-boarding to include : recruiting, screening, interviewing, hiring, training, and deployment.
  • Additional Information / Benefits

    Benefits : Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K / 403b Plan, Special Incentive Plans

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    Branch Manager • Phoenix, Arizona, US