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Associate Chief Operating Officer - Community Health Services
Associate Chief Operating Officer - Community Health ServicesDenver Health • Denver, CO, United States
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Associate Chief Operating Officer - Community Health Services

Associate Chief Operating Officer - Community Health Services

Denver Health • Denver, CO, United States
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We are recruiting for a motivated Associate Chief Operating Officer - Community Health Services to join our team!

We are here for life's journey.

Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all :

Humanity in action, Triumph in hardship, Transformation in health.

Department

Operations Management

Job Summary

Under minimal supervision and reporting to the Chief Operating Officer (COO) and Chief Ambulatory Officer (CAmbO), collaborates extensively with clinical chairs, Associate Chief Nursing Officer and other members of CMT. Responsible for the effective operation, administration, service delivery and evaluation of all areas of responsibility listed below. Directs all aspects of operations for these areas. Plays a pivotal role in determining and executing on the strategic plans and objectives of these areas and how they roll up to the organizational strategic plan.

  • Department of General Internal Medicine
  • Department of Family Practice
  • Department of Ambulatory Pediatrics, School, and Community Programs
  • Department of Integrated Behavioral Health
  • Department of Dentistry
  • Division of Urgent Care
  • Denver Health Public Health Institute

Essential Functions :

  • Performance Management, Talent Management and Commitment to Learning and Innovation
  • Establishes and maintains approved leader standard work to include such things as staff rounding, problem solving with staff, and huddles.
  • Employs Denver Health's Lean Management System concepts to manage, e.g., A3 problem solving.
  • Enhances employee engagement by providing the resources, support and tools to work in the form of extra time, brainpower and energy.
  • Mentors, guides and coaches' direct reports in order to expand their capabilities and build management depth in the organization for succession planning.
  • Staffs, trains, advises, evaluates the performance of, and when necessary, disciplines and / or discharges staff at multiple levels.
  • Works closely with providers and nurses, assuring good working relationships and overall positive medical staff relations.
  • Attends formal educational classes as required by Denver Health. Pursues learning opportunities to enhance performance.
  • Creates and maintains a culture of performance improvement and change management using Denver Health's Lean management system tools and other appropriate tools.

    • (25%)

  • Planning and Strategy
  • Makes future projections (e.g. Volume, financial statements, economic data, consumer preference) and uses these projections to help plan future operations.
  • Works with long term planners to ensure that orderly project development can be pursued while ensuring facilities will be in place at appropriate times.
  • Performs short- and long-range planning, prepares annual budgets, reviews and monitors costs.
  • Plans, develops, implements and reviews project program reports to monitor progress, cost forecasts and schedules.
  • Assists in implementing plans and initiatives related to attaining the goals and objectives of Denver Health.
  • Assists in coordinating overall planning and strategy within assigned areas.

    • (30%)

  • Quality Review and Customer Orientation / Engagement
  • Gathers information from a variety of sources, analyzes information, identifies data, draws appropriate conclusions, generates viable alternative solutions to a question or problem and evaluates the consequences of choosing each alternative.
  • Ensures quality control, safety and loss control.
  • Reviews project results and interprets technical trends.
  • Works with project managers to anticipate impediments of project progress to assist in the resolution of problems which may adversely affect project design, cost or schedule.
  • Ensures ongoing Health Center Compliance, based on Health Resources & Services Administration (HRSA) compliance manual including participation in site visits

    • (15%)

  • Financial Management
  • Oversees the development, implementation, and monitoring the annual operating budgets for all areas of responsibility.
  • Ensure that operations are managed within the established guidelines and budget for areas of direct operational oversight.
  • Assist in coordinating all assigned departmental budgets with Finance.
  • Assists in coordinating capital budget and equipment schedules in accordance with expansion and / or new product objectives.
  • Negotiates technical and commercial contracts for major projects, equipment and installation

    • (20%)

  • Assists COO and CAO with special projects within Denver Health as needed. (10%)

    • Education :

  • Master's Degree Master's in Hospital Administration, Healthcare Administration, Public Administration, Business Administration or related management field required Required

    • Work Experience :

  • 7-9 years Experience in a directly related field Required and
  • 4-6 years 5 years' experience in Management of a major department Required

    • Licenses :

    Knowledge, Skills and Abilities :

  • Effective leader with demonstrated ability to develop and achieve results through multidisciplinary teams.
  • Communication skills to interact effectively with Denver Health's current service / client base, prospective customers, and all levels of Denver Health management.
  • Ability to understand and apply financial analyses including forecasting, assist exploring strategic options and develop creative solutions to complex problems.
  • Ability to systematically gather information from a variety of sources, analyze information, identify implications, draw appropriate conclusions, generate viable alternative solutions to a question or problem and evaluate the consequences of choosing each alternative.
  • Ability to train and develop team members.
  • In-depth understanding of hospital and clinical services.
  • Proficient in Microsoft Office Suite.

    • Shift

    Work Type

    Regular

    Salary

    $226,600.00 - $373,800.00 / yr

    Benefits

    Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

    Free RTD EcoPass (public transportation)

    On-site employee fitness center and wellness classes

    Childcare discount programs & exclusive perks on large brands, travel, and more

    Tuition reimbursement & assistance

    Education & development opportunities including career pathways and coaching

    Professional clinical advancement program & shared governance

    Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

    National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

    Our Values

    Respect

    Belonging

    Accountability

    Transparency

    All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

    Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

    As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

    Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

    Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

    Applicants will be considered until the position is filled.

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    Chief Operating Officer • Denver, CO, United States

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