Customer Support Assistant

Job Description

We are seeking a Customer Support Assistant to join our team and deliver outstanding service to our clients and this role you will provide support through effective communication problem-solving and coordination across departments to ensure customer needs are met promptly and professionally.

Responsibilities

Handle customer inquiries via phone and email with courtesy and accuracy.

Provide detailed product and service information to clients.

Assist in resolving issues and ensuring customer satisfaction.

Maintain accurate customer records and documentation.

Collaborate with internal teams to streamline communication and support processes.

Monitor and follow up on customer requests in a timely manner.

Qualifications : Qualifications

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Ability to work independently and as part of a team.

Proficiency in Microsoft Office Suite and general computer literacy.

A proactive and professional approach to problem-solving.

Additional Information :

Benefits

Competitive salary package ($52000 $56000 per year).

Career growth and professional development opportunities.

Supportive and collaborative work environment.

Comprehensive training and onboarding program.

Paid time off and performance-based incentives.

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1