Office Administrator

Berkshire Hathaway HomeServices California Properties—award winner of Real Estate Agency Brand of the Year in the 26th annual Harris Poll EquiTrend® Study and a recognized leader in the real estate industry—is currently seeking an Office Administrator to join our dynamic team in our Chula Vista and Carlsbad locations.

Purpose of Job

The Office Administrator provides comprehensive administrative support to the Branch Manager and Sales Associates while managing the daily operations of the branch. This position coordinates office functions, ensures compliance with company policies, and upholds high standards of customer service for agents, clients, and visitors. The role also supports recruiting, onboarding, and training activities to enhance office performance. Overall, the Office Administrator is vital to maintaining an efficient, professional, and productive work environment that drives the branch’s success.

Job Duties and Responsibilities (Essential Job Functions)

• Direct and coordinate all administrative activities in support of the real estate office to ensure efficient daily operations.
• Oversee, maintain, and perform day-to-day office functions including payment of invoices, answering phones, recordkeeping, marketing coordination, filing, expense tracking, greeting clients, and managing office supply and marketing material inventories.
• Manage and verify the processing of new listings and sales transactions, including accurate and timely data entry into company systems.
• Ensure accuracy and compliance in the preparation of purchase agreements, maintain complete sold property records, and generate required monthly reports.
• Coordinate and proof advertising by calculating costs, preparing, and submitting ads for local and regional publications.
• Distribute and monitor workloads among administrative staff to maintain balanced productivity and consistent service standards.
• Manage correspondence and communications, including handling mail, scheduling appointments, and ensuring timely follow-up on inquiries.
• Provide direct support to sales associates, including processing license applications for new, renewing, and transferring agents; conducting onboarding and orientation; and assisting with billing, advertising, and training needs.
• Serve as the first point of contact for sales associates, offering guidance and problem-solving assistance as needed.
• Act as liaison between staff, management, and sales associates to facilitate clear communication and alignment with company policies and goals.
• Plan and coordinate branch events and oversee the production of marketing collateral, flyers, and promotional materials.
• Maintain telecommunication systems, including setup and maintenance of voice mail and phone extensions, coordination of long-distance codes, and updates to agent listings.
• Perform additional responsibilities as assigned to support business needs and ensure operational continuity.Bottom of Form

Performance Expectations

Qualifications

Education :

Experience :

Knowledge and Skills :

Wage : $27.00 - $31.00 hourly; actual wage is based upon education and experience.

Benefits : Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer