Nordic Speaking Customer Service for Healthcare industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an opportunity for Nordic Speaking Customer Service Representatives in the healthcare industry. We specialize in connecting talented individuals with reputable employers across various industries, including healthcare. Our goal is to match the best candidates with positions that suit their skills and aspirations, ensuring a rewarding career journey. The role of a Nordic Speaking Customer Service Representative comes with a chance to leverage your language proficiency to provide high-quality support within the healthcare sector, assisting patients and healthcare professionals in navigating their needs. This position not only offers a satisfying work environment but also provides the chance to work in a dynamic and multicultural company that values the importance of personal connections and professional growth. If you are ready to take your career to the next level in an international setting, we would love to hear from you!

Responsibilities

• Act as the first point of contact for Nordic speaking customers seeking assistance in the healthcare sector.
• Provide accurate information about healthcare services and products to customers in their native language.
• Handle customer inquiries, concerns, and feedback via phone, email, and chat in a timely and professional manner.
• Document customer interactions and maintain detailed logs to ensure follow-up and resolution of issues.
• Collaborate with healthcare professionals and teams to address customer needs effectively and efficiently.
• Assist in the training and onboarding of new customer service staff as needed.
• Stay updated on company products and services, as well as industry trends to provide informed support.