Senior Facilities Manager

Senior Facilities Manager

Location : Miami, FL - Onsite

The Senior Facilities Manager serves as the designated representative for all site-related matters in Miami, acting as the primary liaison to senior leadership, external partners, landlords, vendors, and regulatory authorities. This role oversees all facilities and workplace operations, ensuring service excellence, operational continuity, and full alignment with corporate standards and long-term headquarters strategy. The position is responsible for security, safety, emergency planning, budget management, space planning, and team / vendor leadership across the Miami site.

Key Responsibilities

• Site & Operations Management
• Serve as the main point of contact for all Miami site-related issues for executive leadership.
• Oversee daily operations of all facility services, ensuring efficiency, compliance, and consistent service delivery.
• Coordinate building access, communication systems, and local infrastructure in partnership with internal and external technical teams.
• Manage relationships and contracts with providers, subcontractors, landlords, and city / state authorities.
• Lead planning and execution of moves, installations, renovations, and site improvement projects.
• Facilities Management
• Oversee both Soft FM services (cleaning, catering, employee experience services) and Hard FM services (mechanical, structural, maintenance).
• Maintain preventive and corrective maintenance programs, including vendor selection and performance evaluation.
• Supervise the facilities team and maintain an up-to-date contractor and vendor database.
• Conduct regular site inspections, enforce safety and regulatory standards, and manage evacuation and emergency procedures.
• Security, Safety & Risk Management
• Act as the primary point of contact for all site security and workplace safety.
• Implement and maintain security systems, access controls, and surveillance protocols.
• Develop and oversee emergency response, crisis management, and business continuity plans specific to the Miami site.
• Lead risk assessments, audits, and compliance reporting in collaboration with corporate EHS.
• Budget & Administrative Oversight
• Own the Miami facilities operations budget, ensuring cost optimization and accurate financial tracking.
• Manage purchase orders, invoicing workflows, and vendor financial agreements.
• Source and manage service providers for catering, security, workplace technology, and other site functions.
• Maintain inventory of office and shared-space supplies.
• Technology & Space Optimization
• Maintain and optimize FM systems, including badging, mobility devices, reporting tools, and building automation systems.
• Lead workplace and space planning initiatives, including layout optimization, shared space management, and employee amenity strategy.
• Provide recommendations to improve site efficiency, employee satisfaction, and cost-effectiveness.
• Employee & Stakeholder Engagement
• Serve as the primary site contact for employees, leadership, and external partners.
• Conduct new-hire site orientation, workspace tours, and onboarding systems.
• Proactively communicate site updates, policies, and service changes across the Miami employee population.
• Recurring Meetings
• Weekly internal alignment with Facilities / Workplace leadership.
• Monthly global FM meetings with U.S. and international counterparts.
• Recurring on-site team and vendor meetings for Miami.

Qualifications & Skills

Required Competencies

Personal Attributes

Preferred Experience

All applicants must be legally authorized to work in the United States without requiring any type of work sponsorship. This position does not offer visa sponsorship now or in the future. If you require sponsorship, please do not apply. Individuals requiring sponsorship are not eligible and should not apply.

What We Offer In Return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps