Entry-Level Dispatcher - Customer Service Associate

Are you a highly organized and customer-focused professional ready to take on a dynamic role in a thriving company? Dave's Chimney Service, LLC. is currently looking for a full-time Entry-Level Dispatcher - Customer Service Associate to be the heartbeat of our operations in Methuen, MA.

But why should you join us? We're glad you asked!

As our Entry-Level Dispatcher - Customer Service Associate, you'll enjoy :

• Competitive Pay : $16 to $20 per hour, reflecting your skills and dedication.
• Robust Benefits : Health, medical, and dental coverage, as well as paid vacation, sick days, holidays, and even your birthday off with pay!
• Bonuses That Reward You : Receive a sign-on bonus, year-end bonus, and referral bonus for going above and beyond.
• Everyday Perks : Start your mornings with complimentary breakfast, coffee, water bottles, and snacks.

When you join our team, you're joining a supportive, positive workplace where your contributions truly matter.

DISCOVER WHO WE ARE

Established in 2011, our chimney services company began as a small operation with a vision to serve our community. Over the years, we have grown from a one-person endeavor to a dedicated team of professionals providing a full range of chimney services, including inspections, repairs, sweeping, cleaning, and more.

At the heart of our mission is a commitment to building lasting relationships and earning the trust of our customers through education and exceptional service. We take pride in delivering the highest level of customer satisfaction, which has earned us repeat clients and countless referrals.

Our success is driven by the dedication and expertise of our incredible team. We invest in their growth through continuous training and education, equipping them with the tools and knowledge they need to excel in their roles. In return, we offer competitive compensation, outstanding benefits, and unique perks, ensuring every team member feels valued and supported in their work.

We're not just a chimney services company; we're a team dedicated to making a difference for our customers and our community.

DIVE INTO YOUR DAY

As our full-time Entry-Level Dispatcher - Customer Service Associate, you'll be the first point of contact for our valued customers, ensuring their needs are met promptly and professionally. A typical day includes answering phone calls, responding to emails, scheduling and dispatching field technicians, and maintaining meticulous records of estimates, invoices, and payments. You'll work closely with both customers and our technicians, ensuring clear communication and efficient operations. Whether you're greeting customers in the office or solving scheduling puzzles, your positive attitude and organizational skills will keep our team running smoothly and our customers happy.

DO YOU MEET THESE QUALIFICATIONS?

Having 1+ years of experience in an office setting or as a dispatcher is a plus. No experience? No problem-we're ready to train the right candidate !

Take the first step toward an exciting career where you're valued and supported every day. Apply now with our initial 3-minute, mobile-friendly application to become our next Entry-Level Dispatcher - Customer Service Associate!

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