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Operations Manager

Operations Manager

Phoenix ChoralePhoenix, AZ, United States
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Phoenix Chorale is looking for an organized, proactive and collaborative person with previous experience of concert management and arts administration to take care of all operational aspects of the organization, including the logistical planning and management of concerts and artists, and to provide practical support to our office, as well as to our marketing and fundraising efforts.

Artistic duties : this role's scope includes all concert production preparation and on-site coordination for rehearsals and performances, instrument hire, tuning, musician roster contracting, payment and logistical communication.

Administrative duties : taking care of insurance, memberships, licenses, office management, cloud storage and archiving, meeting space booking, software subscriptions, printing and postage.

Package

  • Reports to : Executive Director with dotted line to Artistic Director
  • Employment Type : Full-time, occasional evenings & weekend hours with make-up time
  • Location : Phoenix, Arizona
  • Workspace : Hybrid. Currently 2 days in-office in Downtown Phoenix.
  • Remuneration : $50-55K annual salary D.O.E.
  • Benefits : Health, Vision & Dental insurance, Employee Assistance Program
  • PTO : Generous Flex Allowance + office closure days

About This Role

The Operations Manager role is brand new for Phoenix Chorale. With its creation, our full-time staff team increases to three, alongside the Executive Director and Patron Services & Communications Manager. We are supported by an external bookkeeper who processes payroll. The artistic duties of this role have been performed by a very experienced freelance Artistic Operations Manager for 14 years, who recently relocated to Tucson. The remainder of the role absorbs processes and duties hitherto performed by the Executive Director and Patron Services & Communications Manager, who will now increase their capacity for long-range financial planning, fundraising and donor stewardship.

About the Chorale

Founded in 1958, the current mission of the Phoenix Chorale is to nurture and amplify the strength and resonance of Arizona's choral artistry.

Phoenix Chorale has been a fully professional choir since 1994, with a multiple Grammy-award track record. Typically performing with 24 singers per concert, and as of this season, now encompassing projects with small ensembles to the mix. Our roster of paid singers is based locally in Phoenix, so we're a true showcase of Arizona talent. Historically we have produced 4 series per Season with 2-4 concerts each in the Phoenix Metro Area between October and May, and we participate in occasional additional events and performances as guest artists. Our goal is also to record at least one album per year when funding allows, which involves a similar level of coordination as a concert series. While Phoenix Chorale does not currently tour, we do travel to Tucson occasionally, and this role would be integral to exploring the feasibility and logistics for any expansion of local touring or ad hoc out-of-state touring e.g. to national choral conferences. Local outreach opportunities have been coordinated by our Assistant Conductor.

Skills, Qualities & Experience

  • Minimum of 3 years of concert / event production experience.
  • Strong time and information management and the ability to manage upwards.
  • Able to own a process while taking cues from leadership on desired outcome and vision.
  • Comfort with a matrix reporting structure to both artistic and administrative leads.
  • Familiarity and comfort with :

    • Production and stage management - familiarity with set-up of choral and / or orchestral concerts, e.g. shells, risers, mics, stands, some knowledge of working with technicians at venue tech desks for e.g. lighting, amplification, running visuals.

  • Artist contracting, roster management and communications - singers, orchestral players, collaborative pianists.
  • Comfort hiring and managing a production assistant as needed for more complex events.
  • Microsoft Office, G-Suite, Slack.
  • Researching & learning new software platforms quickly as needed.
  • Shared cloud-based filing systems.
  • Some experience or familiarity with Quickbooks Online would be a plus.
  • Experience working for a non-profit / arts organization, paid or volunteer.
  • Ideally you would have access a vehicle with capacity to carry stacked wooden choir boxes, podium and music stands when needed for concerts, and the ability to lift a minimum of 15lbs.

    • A detailed job description is posted on the JOBS page of Phoenix Chorale's website at https : / / phoenixchorale.org / jobs

    Please apply by September 18th 2025

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    Operation Manager • Phoenix, AZ, United States