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Technical Business Systems Analyst Warranty Transformation
Technical Business Systems Analyst Warranty TransformationRose International • Peoria, IL, USA
Technical Business Systems Analyst Warranty Transformation

Technical Business Systems Analyst Warranty Transformation

Rose International • Peoria, IL, USA
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Education & Experience

  • Required : Bachelor's and Master's degrees with 5-7 years of experience in business processes and systems OR an Associate’s degree with 10+ years of experience.
  • Required Experience : Previous experience as a business analyst for the development of large and complex IT solutions.

Technical Skills (Required)

  • Methodology : Familiarity with IT Development using Agile methodology and the agile development lifecycle.
  • Technical Awareness : Familiarity with various programming languages and technologies used at Caterpillar (e.g., Java, PostgreSQL, AWS).
  • Analytical Skills : Strong analytical and problem-solving skills.
  • Leadership : Ability to work with and provide leadership to offshore teams.
  • Technical Skills (Nice-to-Have)

  • Development Background : Previous experience as a Software Engineer (in Java or similar).
  • Platform Experience : Experience with off-the-shelf solutions (e.g., Salesforce).
  • Role & Responsibilities

  • Act as the primary liaison between Global Warranty business partners and IT development teams.
  • Gather, document, and communicate business requirements for the future warranty solution.
  • Perform and lead business process analyses to define objectives and methods.
  • Coordinate with product development engineers (using Agile / Scrum) to track and communicate design and development progress.
  • Lead User Acceptance Testing (UAT) : Write test scripts, work with business partners to execute UAT, and provide status feedback to the development team.
  • Write training documents, job aids, and provide support and training to business partners.
  • Ensure the solution is achieved in compliance with internal policies (e.g., SoX) and external regulations.
  • Identify, document, and report design, reliability, and maintenance problems and bugs.
  • Provide expert advice on enterprise business processes and support 2-3 projects concurrently.
  • Disqualifiers / Red Flags

  • Unwilling to work 5 days a week on-site in Peoria, IL.
  • A "timid" personality or lack of initiative.
  • Choppy tenure or a history of consistent job-hopping.
  • Inability to demonstrate experience with large, complex IT projects in an Agile environment.
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    System Analyst • Peoria, IL, USA

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