Call Center Agent (Costa Rica)

Call Center Agent

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

Duties and Responsibilities :

• Responsible for managing a whole lot of incoming and outgoing calls in the operations.
• Identify the needs of client and find solution to it.
• Answering inbound calls, converting them to leads, and later to towing jobs.
Working Conditions :
• Remote
• Shift-based in a Call Center that works 24 / 7.
• Pacific Time Zone

Requirements :

1. Computer Specifications :

2. Main Internet Speed Requirement :

Using internet speedtest :

3. Power Backup :

4. Internet Backup (Secondary internet) :

Power and Internet Backup is a MUST.