IT Associate

Job Description

Job Description

WHO WE ARE

At Mizzen+Main, we believe what we wear to work reflects what we think of work. And we think work is fun. We think it's a place of joy, collaboration, discipline, laughter,the ups and downs, and everything in between all of those things. That's why we make clothes that make people comfortable. We make clothes that let people breathe and stretch and move and think. We make clothes that let them work. And we have a good time doing it.

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men's brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do : We Have Commitments, We Think Big, We Act as Owners, We're People Too, and We Never Settle.

ABOUT THE ROLE

This role presents a unique opportunity to work both technically and functionally with the information technology space, supporting a flexible and fast-paced business environment. The IT Associate will be responsible for managing internal users and hardware configuration for main office users and all retail stores located across the country. The IT associate must possess the capabilities to implement when needed and manage all system applications, including ERP administration. The role must also work and align with business teams to provide innovative solutions and tools for improving company processes, and perform additional responsibilities as required.

A DAY IN THE LIFE

• Serve as the primary IT help desk support function in the business. This includes user access management (creation, changes and terminations), general user support for IT-related issues.
• Maintain a control of hardware inventory and IT's fixed assets.
• Work closely with IT service providers, to support users in the office and retail stores.
• Monitor and manage patches and OS updates as needed.
• Interact with internal departments, developing internal processes and solutions to meet organizational objectives.
• Develop system integrations and maintain existing ones, using the DellBoomi SaaS platform.
• Support new-employee onboarding from an IT perspective.
• Maintain confidentiality regarding employee, company and customer information.
• Stay abreast of system technology best practices and changing technologies for business technology enhancements.

WHAT YOU'LL NEED

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

Why Mizzen+Main?

Not only are we makers of the best damn dress shirt, but we also strive to create the Best Damn Place to Work. We believe your work self can be your actual self because our office is more than just a place of work, and your job shouldn't be just another one of life's compartments. We build high performing teams and prioritize personal and professional growth and development. Our unlimited PTO and 11 paid holidays support work life balance and the opportunity to stay connected with what's important. We also appreciate leaving the office early, once each quarter, to spend time together socially and learn about one another's whole self, not just our work selves. Do what you love and love what you do. Why wait? Today's a Good Day For It.