Heavy Cleaning Attendant

Heavy Cleaning Attendant

The Heavy Cleaning Attendant is responsible for the deep cleaning and sanitation of assigned areas throughout Northern Quest Resort & Casino, ensuring compliance with company, tribal, and government health and safety standards. This role supports a clean, safe, and welcoming environment for guests and team members by maintaining cleanliness and being attention to detail in public areas, food and beverage outlets, kitchens, and other designated locations.

Essential Duties and Responsibilities :

• Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.
• Cleans and sanitizes all assigned areas in accordance with company policies and County, State and Federal health requirements including : all lobbies, lounges, food venues and kitchens at the resort and casino. All furniture, walls, ceilings, woodwork, windows, door panels, sills, corridors, elevators, and stairways in the above assigned areas
• Stock, maintain, and secure all storerooms with all needed supplies
• Uses high lift or ladders to reach high areas for cleaning.
• Remove all trash from casino and designated hotel areas daily. Transports trash and waste to disposal area.
• Perform special projects as directed.
• Work in a manner, which will cause the least amount of disturbance to the guests, observing guest privacy and requests.
• Record and report any maintenance problems found.
• Know and abide by all company policies and procedures including safety, security, and emergency procedures.
• Excellent customer service skills.
• Perform other duties as assigned by supervisor or manager.
• Available and willing to work any changes in hours deemed necessary for Business Levels.
• Responsible for maintaining a consistent, regular good attendance record.
• May be required to be a panelist for the Internal Review Hearings.
• Ensures sanitation of all kitchen areas and other F&B back of the house areas.
• Follows all safety, sanitation and HACCP guidelines when handling and storing food, equipment and chemicals.
• Ensures control / protection of company assets.
• Maintain a good working relationship with supervisor and chefs and kitchen staff.

This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Supervisory Responsibilities :

This job has no supervisory responsibilities.

Education :

High school diploma or general education degree (GED).

Skills :

General understanding of MSDS and OSHA requirements. Operation and maintenance of floor care equipment preferred. Basic to advanced level in custodial technician training. Skill in identifying and resolving problems under pressure conditions.

Other Requirements :

Ability to obtain and maintain a Tribal Gaming License. Washington or Idaho State Drivers License (Must be in possession while operating a Tribal Vehicle). Mandatory high lift training required before operating machinery. Hepatitis A & B shots. Available and willing to work nights, weekends and holidays as required.

Physical Demands :

Requires the strength to lift and or / move objects weighing up to 50 pounds. Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. Constantly requires working with fingers rather than the whole hand or arm. Constantly requires repetitive movement of the wrists, hands and / or fingers. Often requires walking or moving about to accomplish tasks. Occasionally requires standing and / or sitting for sustained periods of time. Occasionally requires ascending or descending stairs or ramps using feet and legs and / or hands and arms. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment :

While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and / or humid conditions. The noise level in the work environment is usually moderate.