Medical Assistant

Job Description

Job Description

At Diversity Health, we are passionate about changing the face of healthcare in Middle Tennessee and Kentucky by providing access to biomedical interventions and services for sexual health and wellness. We serve our patients with a highly skilled, competent team of clinicians, staff and volunteers who dedicate their time and expertise to see patients during convenient weekday and weekend hours. We accept insured and uninsured patients with affordable, low-cost or no cost services.

Medical Assistant

Job Summary

Provides clinical and administrative assistance in the delivery of patient care during the clinic hours of operation and assists with patient cases remotely during non-clinic hours. This role reports to the Clinic Manager and directly assists Medical Providers.

General Responsibilities

Assists with the evaluation and care of patients including :

Manages the Electronic Medical Records system, including taking appropriate action such as monitoring Medical Provider in-boxes, responding to communications and transferring documents to correct locations

Processes prescription refill requests

Acts as first-line of communication with organizational partners as needed and properly and promptly acts on information provided

Performs lab technologist and / or phlebotomy services during clinic hours of operation

Provides general Medical Provider support and assistance including, but not limited to communicating medical results and other information to patients

Identifies volunteer / staff needs and assists in the facilitation of trainings as needed

Works with Clinic Manager and Medical Providers to implement and maintain clinic policies and procedures

Utilizes and promotes infection control measures and universal precautions to maintain high quality of health and safety during clinic operation

Helps perform medical supply inventories

Ensures well-being of patients in the clinic

Maintains a system of confidentiality according to the clinic’s policies and procedures and HIPAA guidelines

Fosters teamwork within the clinic

Prepares supplies and equipment in examination rooms

Completes initial preliminary testing, preparation and information gathering with patients and communicates results to the Medical Provider on duty

Completes other tasks as assigned

Job Qualifications

Must have the ability to observe, document, and communicate lab-related issues, and to exercise independent judgment, well-informed decision-making, and problem-solving

Must demonstrate good communication skills, interpersonal skills, team-building skills, and professional demeanor

Preferred Qualifications

Two years direct patient care experience

Working knowledge of infection control and universal precautions

Working experience with acquiring and processing lab specimens

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.