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Epic Orders Application Support Analyst
Epic Orders Application Support AnalystShyft6 • Maitland, Florida, USA
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Epic Orders Application Support Analyst

Epic Orders Application Support Analyst

Shyft6 • Maitland, Florida, USA
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  • serp_jobs.job_card.temporary
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This is a remote position.

Job Title : Epic Inpatient Procedure Orders Application Analyst Go-Live Support (Remote 3-Month Contract)

Start Date : ASAP

Location : Remote (U.S.-based preferred)

Engagement Type : 3-Month Contract Full-Time Hours

Schedule : Core business hours Go-Live On-Call Rotation

Position Overview

We are seeking an experienced Epic Inpatient Procedure Orders Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused primarily on break / fix support ticket resolution and stabilization of inpatient procedure ordering workflows .

The consultant will work in a fast-paced high-volume environment supporting clinicians and operational users and must be comfortable participating in an on-call rotation during the go-live window to ensure rapid response to issues impacting patient care.

Key Responsibilities

  • Provide day-to-day break / fix support for Epic Inpatient Procedure Orders during and after go-live.
  • Triage investigate and resolve incident and service request tickets related to inpatient procedure ordering including :

Diagnostic and therapeutic procedure orders

  • Pre-procedure workflows
  • Order sets preference lists and order panels
  • Status tracking and downstream routing to ancillary systems
  • Work within the organizations ITSM / ticketing system to manage prioritize and document all work.
  • Collaborate closely with physicians advanced practice providers nurses and ancillary departments (e.g. surgery radiology cardiology procedural areas) to understand issues and validate fixes.
  • Perform root cause analysis and implement durable solutions that minimize repeat issues.
  • Maintain and optimize Epic Procedure Orders build including :
  • Orderables and procedures

  • Order sets and preference lists
  • Display and documentation fields
  • Best Practice Advisories (BPAs) and decision support related to procedure orders
  • Coordinate with other application teams (e.g. Inpatient Orders Clin Doc Beacon Radiant OpTime / Anesthesia Cupid etc.) to support integrated workflows.
  • Participate in on-call rotations (evenings nights weekends as needed) during the go-live period to support 24 / 7 inpatient operations.
  • Follow established change management processes including promotion practices documentation and approvals.
  • Create and maintain documentation for known issues fixes configuration changes and best practices for procedure orders.
  • Preferred Qualifications

  • Experience supporting large multi-hospital health systems on Epic Inpatient.
  • Familiarity with integrated workflows involving Epic modules such as ClinDoc Radiant OpTime / Anesthesia Cupid Beacon and Resolute.
  • Prior involvement in testing cycles (unit integrated and regression testing) for inpatient functionality.
  • Experience developing tip sheets job aids or quick reference guides for clinical end users.
  • Contract Details

  • Duration : Approximately 3 months (extension possible based on project needs).
  • Start Date : ASAP ability to onboard and ramp quickly is required.
  • Location : 100% remote; may require extended hours to align with hospital operations and go-live demands.
  • Hours : Full-time (40 hours / week) with additional hours possible during peak go-live and on-call coverage.
  • Requirements

    Required Qualifications

    Epic certification or accreditation in a relevant module (e.g. Orders Inpatient or Procedure Orders) or equivalent demonstrable experience supporting Epic Inpatient procedure ordering.

    2 years of experience as an Epic Application Analyst with a focus on Inpatient Orders and / or Procedure Orders.

    Proven experience providing break / fix support in a hospital or large health system environment.

    At least one recent Epic go-live or major upgrade supporting inpatient or procedural areas.

    Strong understanding of inpatient clinical workflows including :

    Ordering and managing procedures for inpatient units and procedural areas

    Pre-op / pre-procedure workflows

    Coordination with ancillary and perioperative departments

    Hands-on experience working with ticketing / ITSM tools (ServiceNow Remedy Cherwell etc.).

    Excellent analytical and problem-solving skills with a structured detail-oriented approach.

    Strong written and verbal communication skills; able to work effectively in a remote collaborative environment using Teams / Zoom / Chat.

    Willingness and ability to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.

    Required Skills :

    Epic certification or accreditation in a relevant module (e.g. Orders Inpatient or Procedure Orders) or equivalent demonstrable experience supporting Epic Inpatient procedure ordering. 2 years of experience as an Epic Application Analyst with a focus on Inpatient Orders and / or Procedure Orders. Proven experience providing break / fix support in a hospital or large health system environment. At least one recent Epic go-live or major upgrade supporting inpatient or procedural areas. Strong understanding of inpatient clinical workflows including : Ordering and managing procedures for inpatient units and procedural areas Pre-op / pre-procedure workflows Coordination with ancillary and perioperative departments Hands-on experience working with ticketing / ITSM tools (ServiceNow Remedy Cherwell etc.). Excellent analytical and problem-solving skills with a structured detail-oriented approach. Strong written and verbal communication skills; able to work effectively in a remote collaborative environment using Teams / Zoom / Chat. Willingness and ability to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.

    Required Education : High School Diploma

    Key Skills

    Administration And Accounting,Hardware & Networking,Assessment,Cost Estimation,ABAP,Loans

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 2 - 80

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