Community Manager

Community Manager

As a Community Manager, you will maintain a best-in-class, customer-centric culture while delivering an exceptional employee experience. Your responsibilities will include, but are not limited to, achieving operational excellence by managing net operating income, occupancy, collections, and home sales. The time allocation mentioned below may vary depending on the community's needs. Annual or semi-annual travel may be required for this role.

Responsibilities

Team Management and Leadership (~30% of time) :

• Cultivate employee satisfaction within your community
• Ensure the community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections, and home sales
• Consistently execute Havenpark's standard operating procedures and policies to achieve full operational excellence
• Demonstrate Havenpark's core values through interactions with staff and residents
• Communicate with team members at all levels (i.e., maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
• Ensure the community complies with federal and state laws, as well as Fair Housing Standards

Resident Relations and Retention (~25% of time) :

Sales and Leasing (~25% of time) :

Net-Operating Income (NOI) Management (~10% of time) :

Collections (~5% of time) :

Curb Appeal (~5% of time) :

Qualifications

Education : You have a high school diploma or GED. Associate degree preferred but not required

Experience : You have 3+ years' of experience in multi-family home property management. Manufactured home experience is a plus

Physical Demands : You can spend long hours sitting while using office equipment, such as computers. This position will also require walking within the community and lifting materials and supplies from time to time

Skills : You have strong organizational skills and attention to detail. You are able to think critically and are a problem solver. In addition, you have excellent written and verbal communication skills

Additional Requirements : You are able to pass a criminal background check, have a valid driver's license, and a good driving record