Sr Application Engineer Process History Database

Description

The future is what you make it.

Were looking for an Advanced Application Engineer who thrives on solving complex problems enjoys collaborating with a global team and is passionate about customer this role youll be the go-to expert supporting our APM (Asset Performance Management) and PHD (Process History Database) applications helping drive efficiency reliability and performance across heavy process industries.

Are you ready to make the future with us

At Honeywell Connected Industrial (HCI) were transforming how industrial operations connect analyze and optimize performance. Our Technical Support Group plays a critical role in delivering exceptional experiences to customers around the world ensuring their success is powered by our innovation.

LOCATION : Primary location is Houston Texas but will consider any HON site in the United States.

DOMESTIC RELOCATION PACKAGE OFFERED!!

BENEFITS : Learn more at

Unlimited Vacation Plan with No Preset Maximums

Flexible Hybrid Work Schedule

Medical / Rx Health Savings Account (HSA)

Dental / Vision

Life Insurance

Short / Long-Term Disability

Employee Assistance Program (EAP)

401(k) Match

Education Assistance

Flexible Spending Accounts

Parental Leave

12 Paid Holidays

Responsibilities

Deliver timely high-quality support to our global customers ensuring every case is handled with precision and care.

Work hand-in-hand with our international team to resolve complex technical issues keeping customers informed every step of the way.

Create and contribute to knowledge base articles drive Knowledge-Centered Support (KCS) and empower customers to self-serve through documentation and community engagement.

Help enhance our processes by developing tools refining workflows and participating in Communities of Practice to share best practices.

Participate in new product initiatives testing and training to ensure support teams are fully equipped ahead of product releases.

Exceed Service Level Agreements (SLAs) for response and resolution times while maintaining high customer satisfaction (CSAT) and case deflection rates.

Qualifications

YOU MUST HAVE :

Bachelors degree from an accredited institution in a technical discipline such as the sciences technology engineering or mathematics

5 years of experience in technical support or project delivery with PHD (Process History Database) including exposure to APM (Asset Performance Management) and other MES tools (PAR / UI preferred)

WE VALUE :

A Bachelors or Masters degree in Chemical Process Control or Instrumentation Engineering (or closely related discipline).

Strong understanding of IIS and SQL Server environments with hands-on troubleshooting ability.

Foundational knowledge of HTML JavaScript CSS and REST protocols (programming skills are a plus).

Exceptional communication and collaboration skills both written and verbal.

Proven problem-solving and analytical abilities with strong attention to detail.

Deep technical understanding of APM / PHD usage within heavy process industries.

A proactive mindset curiosity to learn and drive to exceed expectations.

Why Honeywell

Join a world leader in connected industrial technologies where innovation meets real-world impact. Youll collaborate with experts support cutting-edge digital solutions and make a measurable difference in customer performance and satisfaction.

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information visit : Benefits at Honeywell

The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted : 10 / 16 / 2025

Required Experience :

Senior IC

Key Skills

Children Activity,EAM,Engineering Support,Maintenance Engineering,Accident Investigation,Branding

Employment Type : Full-Time

Experience : years

Vacancy : 1