Team 4 Technician I Onsite (Pasadena, CA)

Job Description :

Join Intelligent Technical Solutions a dynamic and growing company as our Technician I . Were looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented this role youll be pivotal in providing both onsite and remote IT support ensuring our clients receive top-notch technical assistance. Youll handle a range of tasks from system updates to hands-on troubleshooting playing a critical role in maintaining our high standards of IT service.

Job Responsibilities :

This role is expected to be able to resolve the following technical issues with little or no assistance :

• Participatein an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
• Workstation operating system issues of any kind.
• Printer issues of any kind.
• Standard business application (Office etc.) issues of any kind.
• Line-of-business application issues for common applications (SAGE ERP QuickBooks) and for more niche applications with vendor assistance.
• Basic networking troubleshooting related to desktop connectivity.
• Answer incoming Quick Fix calls from clients.

Job Qualifications :

Job KPIs :

Compensation :

Pay rate ranges from $19.51 / hour up to $27.79 / hour and may vary by experience and location.

Benefits :

You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job).Then someone from our team will reach out to you as soon as possible :

Step 1 : Please go to this link for a short technical quiz : PRE-EMPLOYMENT ASSESSMENT

Step 2 : Complete this pre-recorded video interview : PRE-RECORDED VIDEO INTERVIEW

Required Experience :

IC

Key Skills

Experience Working With Students,Google Docs,Organizational skills,Classroom Experience,Data Collection,Materials Handling,Workers' Compensation Law,OSHA,Special Operations,Team Management,Experience with Children,Supervising Experience

Employment Type : Hourly

Experience : years

Vacancy : 1