Parts Supervisor

Discover a career at Depot Connect International (DCI) a global leader in the Tank / ISO Tank Container Services and Tank Trailer Parts industry. Were more than just a service provider; were a unified team combining the expertise of industry leaders Quala Boasso Global and PSC . Headquartered in Tampa Florida with over 160 locations worldwide our team of over 3500 employees excels in offering a multitude of mission-critical services.

We are searching for aParts Supervisor tooptimize resources and deliver exceptional service while achieving the goals and objectives of the branch. Our ideal candidate will have 5 years of successful heavy duty truck and trailer parts operations management.

RESPONSIBILITIES :

• Maintain good customer relationships and high level of service.
• Actively assist in or handle dispute resolutions and warranty situations promptly to the satisfaction of the customer and the company.
• Understand and track market pricing and make pricing recommendations.
• Actively participate in promotional activities.
• Maintain minimum counter hours with proper staffing in accordance with the branches operating hours.
• Maintain effective point of purchase displays of literature and / or materials.
• Track Lost Sales in Karmak and report recommended actions based on data.
• Managing inventory based on demand cost and cycle targets.
• Effectively manage inventory cycle and annual inventory counts.
• Maintain stock levels that enable internal servicing and repair departments to complete their work with minimal delays.
• Effectively communicate our needs with corporate purchasing.
• Work with outside sales staff to understand customer requirements and satisfaction with the branches service and support.
• Develop relationships with customers and outside sales staff that will help you to identify new and expand existing business.
• Supervise and evaluate inside sales and warehousing staff. Understand their strengths weaknesses and needs for development.
• General Management responsibilities including staffing training safety awareness and enforcement of company policies / procedures administrative duties.
• Develop and maintain a high level of product knowledge within your staff.
• Provide daily reporting and all other duties assigned by the Branch Manager.

QUALIFICATIONS :

DCI BENEFITS :

Required Experience :

Manager

Key Skills

Abinitio,Anti Money Laundering,Leasing,Apache Commons,BPO,Logistics

Employment Type : Full Time

Experience : years

Vacancy : 1