Discover a career at Depot Connect International (DCI) a global leader in the Tank / ISO Tank Container Services and Tank Trailer Parts industry. Were more than just a service provider; were a unified team combining the expertise of industry leaders Quala Boasso Global and PSC . Headquartered in Tampa Florida with over 160 locations worldwide our team of over 3500 employees excels in offering a multitude of mission-critical services.
We are searching for aParts Supervisor tooptimize resources and deliver exceptional service while achieving the goals and objectives of the branch. Our ideal candidate will have 5 years of successful heavy duty truck and trailer parts operations management.
RESPONSIBILITIES :
- Maintain good customer relationships and high level of service.
- Actively assist in or handle dispute resolutions and warranty situations promptly to the satisfaction of the customer and the company.
- Understand and track market pricing and make pricing recommendations.
- Actively participate in promotional activities.
- Maintain minimum counter hours with proper staffing in accordance with the branches operating hours.
- Maintain effective point of purchase displays of literature and / or materials.
- Track Lost Sales in Karmak and report recommended actions based on data.
- Managing inventory based on demand cost and cycle targets.
- Effectively manage inventory cycle and annual inventory counts.
- Maintain stock levels that enable internal servicing and repair departments to complete their work with minimal delays.
- Effectively communicate our needs with corporate purchasing.
- Work with outside sales staff to understand customer requirements and satisfaction with the branches service and support.
- Develop relationships with customers and outside sales staff that will help you to identify new and expand existing business.
- Supervise and evaluate inside sales and warehousing staff. Understand their strengths weaknesses and needs for development.
- General Management responsibilities including staffing training safety awareness and enforcement of company policies / procedures administrative duties.
- Develop and maintain a high level of product knowledge within your staff.
- Provide daily reporting and all other duties assigned by the Branch Manager.
QUALIFICATIONS :
5 years of successful heavy duty truck and trailer parts operations management.5 years supervisory experience.5 years service shop operations interaction preferred.Proficient in MS Office and Karmak sales tracking software preferred.DCI BENEFITS :
Medical Dental and Vision Insurance401(k) with generous employer matchPaid time off10 Paid holidaysFlexible spending accountOptional Health savings account & Flexible spending accountLife insuranceEmployee assistance programParental leaveReferral programTuition reimbursementRequired Experience :
Manager
Key Skills
Abinitio,Anti Money Laundering,Leasing,Apache Commons,BPO,Logistics
Employment Type : Full Time
Experience : years
Vacancy : 1