SpaFitness Attendant I (Casual)

You are an ambassador for the exceptional service and serene atmosphere that are hallmarks of our Spa Without Walls and fitness experience. Your warm personal attention and service to our guests is what makes us the best.

What you will be doing :

• Consistently engaging with guests and living the Service Promise and Service Essentials.
• Answer telephone inquiries promptly and professionally.
• Greet guests in a friendly and efficient manner.
• Escort guests as required.
• Knowledgeable about all aspects of products treatments and the facility.
• Assist guests in the correct use of all facilities; sauna steam room and fitness equipment.
• Provide information and literature about facility in person and via telephone.
• Collect suitable form of payment from guests for services rendered.
• Operate point of sale system and adhere to all cash handling systems and procedures.
• Assist guests with treatment bookings and scheduling. Give tours of the spa as required.
• Ensure the smooth operation of reception and complete all shift duties.
• Respond to inquiries by phone and in person providing complete details of all spa salon and fitness aspects.
• Maintain cleanliness and report deficiencies of any equipment.
• Maintain the facility in peak sanitary conditions at all times.
• Maintain locker rooms in a tidy manner.
• Maintain linen inventory.
• Distribute linen to designated areas in the Spa in accordance with established par levels in each area.
• Remove dirty linen to holding area on loading dock. Report any linen shortages or other discrepancies to the appropriate manager or supervisor.
• Assist guest with the use of sauna steam and fitness equipment.
• Ensure stocking of all spa amenities and toiletries.
• Maintain at all times a well-presented personal grooming to standard
• Consistently following all standards service essentials and procedures set out by Fairmont Hotels & Resorts.

Qualifications :

Your experience and skills include :

Additional Information :

Hourly Rate : $24.81 USD

Visa Requirements :  Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment : Blended with the soothing sounds of the water pleasant ocean breezes and floral scents that fill the air our treatments incorporate products indigenous to Hawaii Island integrating its natural therapeutic environment and ancient healing arts into every experience.

Our commitment to Diversity & Inclusion :   We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor. Visit  Fairmont Hotels & Resorts :   At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that to offer our guests the best we first need to offer our employees the best. Thats why youll find exceptional work opportunities throughout North America and the Caribbean Europe and Africa the Middle East and Asia Pacific as well as industry-leading training career development recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy New Yorks The Plaza and Shanghais Fairmont Peace Hotel. Our teams are guided by values of Respect Integrity Teamwork and Empowerment; we employ the highest ethical and quality standards treating all colleague with fairness & dignity. A community and environmental leader Fairmont is also regarded for its responsible tourism practices and award winning Green Partnership Program. An exciting future awaits!

Do what you love care for the world dare to challenge the status quo!  #BELIMITLESS

#LI-KK2

#AlohaOrchid

Remote Work : No

Employment Type : Contract

Key Skills

Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning

Experience : years

Vacancy : 1