Senior Registration Supervisor, Bureau of Childcare

Community Coordinator

Program and Job Description : The Bureau of Child Care ensures that child care services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors child care programs to protect the health and safety of children while in the child care environment and actively works to improve and expand access to high quality programs which support early childhood development and learning. The Senior Registration Supervisor / Community Coordinator will support the Bureau of Child Care's State licensing activities and ensure productivity and high-quality customer service. Duties will include but not be limited to : Develop and coordinate community resources, and perform liaison functions between child care providers, City and State agencies, community groups, parents and the general public regarding Child Care licensing rules and regulations. Supervise Registrars and support staff performing registration and licensing activities ensuring timely assignment and processing of applications. Conduct final review of applications and make recommendations for registration or licensure. Assure that application records are maintained in an accurate and organized manner. Engage in full oversight for the coordination of daily communication with child care providers regarding compliance with the requirements of applicable regulations regarding health and safety guidelines and best practices in child care settings. Tabulate and submit records and other required reports to office leadership concerning work performed by members of the unit. Maintain professional knowledge of child care regulations, bureau protocols and database applications. Make presentations at community meetings and health fairs to promote the importance of choosing licensed providers and encourage reporting of illegal operations. Selected candidates will be expected to travel to Albany, NY for training and elsewhere throughout the State for an annual NYS Regulator's meeting. Expenses paid by the agency. Preferred skills : Excellent oral written interpersonal communication skills; Highly organized, strong attention to detail and solution oriented; Dedication to customer service; Ability to multitask in a fast-paced environment; Working knowledge of child care regulations desired but not required; Experience with data entry and querying large datasets a plus.

Why you should work for us :

• Loan Forgiveness : As a prospective employee of the City of New York, you may be eligible for federal / state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website.
• Benefits : City employees are entitled to unmatched benefits such as : a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union / benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy : Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

Residency Requirement : New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.