Service Communications Advisor

We are seeking a highly organized and detail-driven Service Communications Advisor to support our client relations and communication this role you will serve as a key liaison between clients and internal teams ensuring that service updates brand messaging and project communications are delivered with accuracy clarity and professionalism.

This position is ideal for individuals who excel in structured communication problem-solving and delivering an outstanding client experience.

Responsibilities

Serve as the primary point of contact for service-related communication with clients and partners.

Prepare update and distribute service announcements project briefs and internal communication materials.

Coordinate with internal departments to ensure timely delivery of updates reports and feedback.

Maintain detailed records of client requests service changes and communication logs.

Identify communication gaps and propose improved strategies to enhance service quality.

Support daily administrative tasks related to client communication and service operations.

Ensure brand consistency across all written materials and client interactions.

Qualifications :

Strong verbal and written communication skills.

Excellent organizational and multitasking abilities.

Ability to maintain professionalism in fast-paced environments.

Strong attention to detail and a proactive mindset.

Problem-solving skills and the ability to manage competing priorities.

Proficiency with office software tools and documentation practices.

Additional Information :

Competitive salary within the range of $53000$57000 per year.

Opportunities for professional growth and advancement.

Supportive and collaborative team environment.

Skill-development programs and ongoing training.

Stable full-time position with long-term career potential.

Remote Work : No

Employment Type : Full-time

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Department / Functional Area : Marketing

Experience : years

Vacancy : 1