Assistant Manager

Assistant Manager at Dunkin's Sousa Donuts, LLC

Are you a highly skilled and motivated individual looking for an immediate opportunity to join the Dunkin' team? Do you thrive in a dynamic and fun-loving work environment? If so, we want you to join us as an Assistant Manager at Dunkin'!

Dunkin' runs on you, and we'll be running beside you every step of the way. Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Together we are ALL IN' for the win.

Benefits :

• Competitive Pay
• Growing Paid Time Off
• Competitive MVP Healthcare and Dental Benefits
• Career Development and Growth
• Discounted College Degree Program
• Weekly wage and Direct deposit
• Bereavement Leave

Requirements :

Training / Certification Requirements :

All Management Courses required via Dunkin Brands The CENTER

Competencies : Great Focus :

Passion for :

Problem Solving and Decision Making :

Interpersonal Relationships & Influence :

Building Effective Teams :

Conflict Management :

Developing Direct Reports and Others :

Business and Financial Acumen :

Skills and Qualifications :

Responsibilities : Job Summary :

In addition to adhering to the Crew Member job description, Assistant Managers are responsible for the daily operations in the restaurant, including coaching Crew Members and Shift Leaders throughout their shifts to execute Dunkin' Donuts operational standards and deliver a great guest experience.

Team Environment :

Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests' needs and service standards throughout the shift. Support training of Crew Members as directed by the Restaurant Manager or Assistant Manager. Communicate goals and hold team members accountable for performance during the shift.

Operations Excellence for Guest Satisfaction :

Hold guests as the highest priority and role model exceptional guest service. Drive a sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout the shift while taking appropriate steps to correct deficiencies.