Head of Content Operations

Job Title :  Supervisor Operations - Assembly

Work Location Type :  On-Site

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Seeking an outgoing candidate who thrives in a fast paced production environment and enjoys managing a group of employees that are focused on delivering a quality product to our customers. Additionally, this candidate needs to monitor and engage employees in all safety & performance initiatives.

Schedule and control staff to meet labour productivity and overtime targets

Ensure compliance with all government regulatory agencies standards (example : Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)

Document and follow up on all department processes in order to implement improvements

Monitor and ensure compliance with all safety regulations

Guide, motivate and develop staff within the Human Resources policies

Make the company's values and management principles live in the department(s)

Manage productivity hours and costs in the area of responsibility; Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Bachelor's degree or equivalent knowledge required

In addition, one to three years of related work experience required

Good knowledge of Microsoft Office and Windows-based computer applications

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women / Minorities / Veterans / Individuals with Disabilities.