Receptionist

Job Description

Job Description

Welcome to Cupo Insurance Agency, located in the heart of Clifton, New Jersey, where we are dedicated to providing exceptional service and support to our clients. As a key player in the Admin / Secretarial category, we are seeking a Receptionist who embodies positivity and warmth to join our dynamic team. Our office thrives on creating a welcoming environment for all, ensuring that every visitor and caller has an outstanding experience. Your role as a Receptionist will be crucial in presenting the first impression of our company, managing front desk operations with precision and grace, and assisting in various administrative tasks to keep the office running smoothly. We value a team-oriented approach and are excited to welcome someone who thrives in an energetic and friendly workplace. If you are passionate about customer service and administrative excellence, Cupo Insurance Agency is eager to meet you!

Benefits

Mon-Fri Schedule

Hands on Training

Responsibilities

Greet and welcome clients and visitors with a positive and inviting demeanor as they enter the Cupo Insurance Agency office.

Answer and direct incoming phone calls in a professional and courteous manner.

Maintain the reception area, ensuring it is tidy and presentable with all necessary materials such as brochures and forms.

Schedule and confirm appointments between clients and our insurance agents.

Assist with administrative duties such as filing, scanning, and organizing documents.

Manage correspondence, including email and postal mail, and relay information to the appropriate department or individual.

Coordinate with other departments to ensure smooth communication and flow of information within the agency.

Requirements

High school diploma or equivalent is required.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Proficiency in Microsoft Office Suite and other office equipment, such as printers and scanners. Experience with Microsoft Teams is a plus.

Previous experience in a receptionist or administrative role, preferably in the insurance industry, is a plus.

Ability to maintain a positive attitude while working in a dynamic, fast-paced environment.

Strong customer service skills with a focus on building rapport and relationships with clients and team members.