HVAC Installer

Installer (Residential / Light Commercial)

Reports To : Field Supervisor or General Manager

Status : Full-time, Regular position

Category : F-Install-R

Location : McLoughlin Plumbing Heating & Cooling

Location Address : 8649 West Chester Pike, Upper Darby, PA 19082

Join the team of experts and realize your true potential! Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary

Responsible for the complete and satisfactory installation of residential and / or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to the customer. Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities

• Works under minimal supervision to install HVAC equipment and accessories in the customer's home
• Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications.
• As needed, performs limited diagnostics.
• Designs, fabricates, and installs various ducts and duct fittings as required
• Performs start-ups on air conditioning and heating systems and other components
• Delivers excellent customer service and sustains high levels of customer satisfaction
• Promotes products and services to the customer.
• Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
• Responsible for delivery and removal of equipment needed to complete the installation work
• Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
• Completes all paperwork in a neat, accurate, thorough, and timely manner.
• Collects payment from customer
• Represents the company professionally, honestly, and ethically in all business matters and concerns
• Responsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company's professional image
• Follows standard procedures and process, ensures that the company vehicle is properly sto