Quality Manager

Quality Manager

The Quality Assurance Manager is responsible for managing the Food Safety and Quality Department, Audit Process and Food safety / Security to ensure that quality standards are maintained as required by quality system, management and external regulations. The QA Manager will support our quality mission statement, company quality policy and implement continuous improvement under the guidance and direction of the Sr. Quality Manager.

Hours : 1st Shift (typically 7AM-4PM), this role will require off shift hours, weekends and holidays as needed. In this role, you will : Direct, train, and advise personnel in test procedures and ensure compliance with quality system requirements to deliver safe and quality food products. Investigate and respond to all quality assurance related consumer complaints; exception report, track complaints to determine if trends are developing. Analyze monthly consumer complaints analysis and implement timely corrective actions to effectively reduce complaints. Design, oversee, update, and review HACCP (Hazard Analysis Critical Control Point) plan to BRC level. Research and recommend new equipment, process and technology to meet with 'industry best practices' for improved control of raw materials, in process and finished goods. Responsible for leading pre-requisite programs (PRPs), food safety and preventive controls and ensure they comply with FSMA regulations. Interact with suppliers on quality issues. Manage supplier corrective and preventive actions to audit findings. Develop and provide quality assurance KPI, scorecards and reports. Ensure that all associates adhere to established FDA (Food and Drug Administration) and GMP (Good Manufacturing Practices) and food safety policies and procedures. Perform monthly Plant audits and follow up till completion. Review audits observations, findings, nonconformity. Develop and implement sustainable corrective actions. Maintain complete records for both internal and external records. Other duties, as assigned to support quality mission statement.

Experience Education (Required) : Bachelor's in Food Science, Biology or Dairy Technology or related field. Minimum of 5 years hands-on plant experience in a dairy plant or food industry operations, with 3 plus years of people leadership supervisory experience. Ability to interact with regulatory personnel, including practical audit experience. Strong analytical and problem-solving skills. Excellent communication skills both verbal and written. Excellent interpersonal skills and a collaborative management style to create an engaged, motivated and high performing team.

BRC Practitioner / HACCP, HARPC, and PCQI certification highly preferred or willing to obtain once employed.

Salary Range : $91,120 - $136,680. In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.