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Information Management Analyst

Information Management Analyst

Bank of AmericaDallas
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Description

The Business Controls organization within Wealth Management Operations (WMO) provides horizontal risk and control governance oversight for WMO, inclusive of regulatory exams, inquiries, audits, risk reviews & remediation, audit issue portfolio, regulatory reporting, general ledger account maintenance, exposure reporting and complaints.

The Process Control and Reporting Services Team within Business Controls is responsible for Broker Dealer Separation Oversight, Identify & Access Management Governance, Global Records Management, Medallion Stamps, Exposure Reporting, General Ledger Account Maintenance, and Annual Audit Support for Private Bank depository locations.

Provides technical and analytical support in a GWIM operations function for one or more product areas such as funds transfer, collateral mgt / margins, corporate actions, static data / data management, control, trader support, clearance / settlement, documentation / confirmations, customer service, new accounts, client valuations, document processing or statement / billing processing. Responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and / or product specialists to resolve. May participate in projects and / or introduction of new initiatives, systems, products / services, and processes. As a technical expert, acts as a unit advisor providing technical support to less experienced associates.

This role typically requires 3+ years of experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.

Required Skills :

  • 3+ years of relevant business experience
  • Ability to execute and deliver results with minimal supervision
  • Proven analytical mindset and quantitative capabilities, with some experience working with large data sets
  • Flexibility with ability to handle a variety of tasks and projects independently
  • Strong communication skills - written and verbal across multiple levels of an organization; able to influence / challenge and negotiate to keep all parties engaged in the process; establish partnerships; leading larger group meetings via conference calls
  • Strong relationship management skills to foster a collaborative working environment
  • Highly organized with a self-starter attitude and ability to execute in a fast-paced environment with competing priorities
  • Exceptional attention to detail and the ability to hold others accountable without direct supervision

Proven ability to provide comprehensive solutions to complex needs and / or problem

  • Experience with process improvement and proven ability to analyze a process and make recommendations for change
  • Demonstrate critical thinking and intellectual curiosity to drive change​
  • Desired Skills :

  • Proficient with SharePoint, PowerPoint & Process Owner Portal (POP)
  • Consistently works well with business partners to understand asks and drive conversations and results on initiatives / deliverables.
  • Regularly displays a willingness to assist and helps in the completion of business deliverables.
  • Continually displays patience and support in adapting to business and staffing changes.
  • Understands big picture, quickly adapts, and implements changes.
  • Effectively communicates across all band levels (inclusive of executives and senior leaders) to ensure compliance with regulations and enterprise standards.
  • Shift :

    1st shift (United States of America)

    Hours Per Week : 40

    Pay Transparency details

    US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140)Pay and benefits informationPay range$24.24 - $38.68 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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    Information Analyst • Dallas