Talent.com
Director, Sales Operations
Director, Sales OperationsGlobal Modern Services, Inc. (USA) • Boston, MA, United States
Director, Sales Operations

Director, Sales Operations

Global Modern Services, Inc. (USA) • Boston, MA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Director, Sales Operations

Director, Sales Operations

Apply locations Boston time type Full time posted on Posted 30+ Days Ago job requisition id R-00344

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Responsibilities

Responsible for developing the blueprint for operational success, transparency and revenue growth and executing on the day-to-day tactical operations to get us there.

Pipeline & Forecasting

  • Implement comprehensive pipeline and forecast reporting, processes and tools across all business lines.
  • Assist sales leadership to accurately forecast business. Manage forecast calls and associated requirements.
  • Establish stage benchmarks and expectations and assist CRO in managing sales organization against those to ensure pipeline is accurate and always moving towards close.
  • Establish and enforce cross-vertical pipeline management expectations; responsible for the ongoing communication with sales leaders for clean and accurate pipeline data.

Reporting & Analytics

  • Provide business critical sales and revenue insights using analytics, ensure cross functional alignment of sales and company goals and execution.
  • Deliver accurate and relevant dashboard reporting : Create, improve and maintain key dashboards for executive management team. This may include weekly, monthly and quarterly reports, among others.
  • Maintain close coordination with Sr. Director of Operations for Customer Success on renewals and key upsell opportunities.

    • Operational Efficiency

  • Spearhead cross-vertical and cross-functional sales and customer success operations team coordination, including lead generation team, Salesforce admin and individual vertical sales operations to ensure comprehensive planning and coordination.
  • Evaluate effectiveness of sales tools across the organization (and in the industry) and make recommendations to senior leadership on investments needed.
  • Develop strategies to optimize Salesforce and other enterprise sales tools across all business units.
  • Refine knowledge management strategies and toolsets that continuously increase sales effectiveness and product knowledge across all sales teams, including sales decks, contracts, pricing, among others.
  • Provide key insights into ongoing professional development needs across the sales organization.
  • Help to facilitate and resolve day-to-day sales operations challenges related to Salesforce.

    • Sales to Customer Success

  • Ensure processes for transitions between sales to account management across verticals and “to the field” are optimized, documented and clearly communicated.

    • Strategy, Planning & Special Projects

  • Work with sales leadership as well as cross functional leaders (HR, Finance, Marketing, etc.) on the annual business planning process.
  • Collaborate with CRO and vertical Presidents to refine KPIs and interpret results into actionable recommendations.
  • Work closely with CRO to manage sales incentives including commissions and bonuses. Ensure Salesforce data related to deal teams is accurate for Finance team.
  • “Quarterback” the planning, execution and actionable follow-up of major sales initiatives, including “surge trips.”

    • Education and Experience

  • Minimum 5-7 years of related experience
  • Bachelors Degree; MBA a plus
  • Proven track record in sales operations and many success stories of improving the efficiency and effectiveness of business processes essential to Salesforce productivity.
  • Solid understanding of SasS industry metrics and benchmarks; familiarity with Predictable Revenue, The Sales Acceleration Formula & Challenger Sale
  • Demonstrate outstanding interpersonal, verbal, and written communication skills
  • The ability to influence and foster collaborative relationships with cross functional departments - sales, marketing, product engineering, legal and finance
  • Able to work with all levels of individuals all the way up to C-Level
  • A demonstrated ability to translate data and metrics into predictable business insights
  • Experience in broad array of key focus areas of sales operations : forecasting, reporting and analytics, operational planning and sales tools planning, designing and executing compensation plans
  • Experience in Salesforce, the Salesforce ecosystem and other sales related software tools is important
  • Exceptional project management skills
  • Detail oriented
  • High level of reliability and follow-through skills; immediate responsiveness to all internal inquiries, ability to multitask under tight deadlines.

    • If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Director Sales • Boston, MA, United States

    Job_description.internal_linking.related_jobs
    Director of Operations

    Director of Operations

    Take a Seat People • Woburn, MA, US
    serp_jobs.job_card.full_time
    Region-Based Leadership | BCBA Required.Develop the next generation of BCBAs.For many BCBA leaders, the most meaningful part of the job is helping clinicians grow. When someone you have coached star...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director Of Operations

    Director Of Operations

    Cooper Connect • Boston, MA, United States
    serp_jobs.job_card.full_time
    Company : Chick-fil-A Copley Square.Matt DeMichele‑Rigoni is an Owner / Operator with rapid success.He was recently selected by Chick‑fil‑A, Inc as the Rookie of the Year for the Northeast Region.Chic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director of Account Operations, North America (iLottery)

    Director of Account Operations, North America (iLottery)

    Aristocrat Leisure • Boston, MA, United States
    serp_jobs.job_card.full_time
    The Director of Account Operations–North America will lead the strategic direction, execution, and performance of all account management activities across the region. This role oversees a team of Se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Director, Sales- Healthcare Solutions (27309)

    Sr. Director, Sales- Healthcare Solutions (27309)

    Supermicro • Boston, MA, United States
    serp_jobs.job_card.full_time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Sales Commissions

    Director, Sales Commissions

    Cornerstone onDemand • Boston, Massachusetts, United States
    serp_jobs.job_card.full_time
    Cornerstone OnDemand is seeking an experienced.Director of GTM Incentive Compensation.This role will ensure that compensation plans align with business objectives, drive sales performance, and attr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Enablement Operations

    Director, Enablement Operations

    Cyberark Software • Boston, MA, United States
    serp_jobs.job_card.full_time
    CyberArk (NASDAQ : CYBR ), is the global leader in Identity Security.Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Trade Sales

    Director of Trade Sales

    Overseas Adventure Travel • Boston, MA, US
    serp_jobs.job_card.full_time
    Grand Circle Corporation, is expanding into the travel trade channel — leveraging partnerships with retail travel advisors, consortia, and host networks to drive growth and brand reach.Director of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Operations

    Director of Operations

    Marmon Holdings • Lynn, Massachusetts, USA
    serp_jobs.job_card.full_time
    As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathaway.We are seeking an experienced multi-site Director of Operations to oversee the production of met...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Account Operations, North America (iLottery)

    Director of Account Operations, North America (iLottery)

    Aristocrat • Boston, Massachusetts, United States
    serp_jobs.job_card.full_time
    This job is with Aristocrat, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.The Director ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Group Sales

    Director of Group Sales

    Fairmont Hotels & Resorts • Boston, MA, US
    serp_jobs.job_card.full_time
    Director of Group Sales – Fairmont Hotels & Resorts Join to apply for the Director of Group Sales role at Fairmont Hotels & Resorts. Be among the first 25 applicants.Oversee the growth an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Director of Sales & Commercial Operations - Mid-Atlantic

    Director of Sales & Commercial Operations - Mid-Atlantic

    JUSTIN Vineyards & Winery • Boston, Massachusetts, United States
    serp_jobs.job_card.full_time
    Director of Sales & Commercial Operations - Mid-Atlantic 1 day ago Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Company Description Wonderful Wines...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Associate Director, Sales Analysis & Operations

    Associate Director, Sales Analysis & Operations

    Blueprint Medical • Cambridge, Massachusetts, USA
    serp_jobs.job_card.full_time
    How will your role help us transform hope into reality.The Sales Analysis and Operations role will be a core member of the commercial operations team reporting to the Director Field Operations.The ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Director, Distribution Operations - Boston, MA

    Director, Distribution Operations - Boston, MA

    Cardinal Health • Boston, MA, United States
    serp_jobs.job_card.full_time
    Director, Distribution Operations - Boston, MA page is loaded## Director, Distribution Operations - Boston, MAlocations : MA-Peabody-Boston PHRM DISTtime type : Full timeposted on : Posted Today...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Technical Operations, DV+

    Director, Technical Operations, DV+

    Magnite, Inc. • Boston, MA, United States
    serp_jobs.job_card.full_time
    Director, Technical Operations, DV+ • • • • • • • •New York City, NY • • • • • • • •Boston, MA • • • • • • • •Broomfield, CO • • • • • • • •Hybrid Schedule (M / F remote, T / W / TH in-office) • • • •At Magnite, we cultivate an environment...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Sales & Commercial Operations - Mid-Atlantic

    Director of Sales & Commercial Operations - Mid-Atlantic

    The Wonderful Company LLC • Boston, Massachusetts, United States
    serp_jobs.job_card.full_time
    Director of Sales & Commercial Operations - Mid-Atlantic|JUSTIN Vineyards & Winery# Director of Sales & Commercial Operations - Mid-AtlanticJUSTIN Vineyards & Winery | Boston, MA | Sales / merchandis...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director of Investment Operations

    Director of Investment Operations

    DeWinter Group • Boston, MA, United States
    serp_jobs.job_card.full_time
    Director of Investment Operations.San Francisco, CA - Hybrid (2 days / week on-site, 5 : 30 a.Our client, a prominent Investment Management Firm, is seeking a skilled Director of Investment Operations ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Implementation Ops - Private Markets Platform

    Director, Implementation Ops - Private Markets Platform

    Glenborn Corporation • Boston, Massachusetts, United States
    serp_jobs.job_card.full_time
    A leading data extraction platform provider is seeking a Director of Implementation Operations to manage complex client onboarding and platform implementations. In this role, you will lead a team an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Sales

    Director of Sales

    BENCHMARK • Boston, MA, United States
    serp_jobs.job_card.full_time
    Director of Sales page is loaded## Director of Saleslocations : Wyndham Boston Beacon Hilltime type : Full timeposted on : Posted Yesterdayjob requisition id : R0054897 • •Welcome to Pyramid Glob...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted