Security Professional - Shift Supervisor

Security Shift Supervisor

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of a Security Shift Supervisor. The Security Shift Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Shift Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Key functions of the Shift Supervisor :

• Serves as a key point of client contact to ensure the delivery of high-quality security services for the site; evaluates service quality and initiates any necessary corrective action in a timely manner.
• Plans, develops, and implements security post-orders to meet all associated operations, resourcing and staffing needs, while coordinating with internal and external security partners; addresses any actual or potential security risks; supports operational event planning and risk assessments.
• Coordinates with client security management, and participates in the recruitment, orientation and professional development of high caliber contracted staff assigned to the account; plans, assigns, and directs work.
• Managing client security processes and compliance, including administering training, coordinating drills, completing security audits, and submitting incident and investigative reports; supervises the contractor employees and carries out disciplinary actions, as necessary.
• Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, and other supplies and equipment; maintains and submits administrative records and reports.
• Prepares and coordinates staffing schedules for site, in collaboration with security management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed.
• Provides input to assigned projects and tasks (i.e., Brass Key Management, Active Access Control, Physical Security CCTV / Alarm Management etc..) establishes and tracks project milestones and deliverables while sustaining optimal security service support with company associates and key stakeholders.
• Manages and triages security incident reporting and response to resolution.

Qualifications / requirements :

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.