Administrative Assistant

Job Profile :

Administrative Support Assistant 2 Non-Exempt

Job Family :

Administrative Support

Time Type : Full time

Max Pay - Depends on experience :

$23.07 USD Hourly

Apply before 11 : 59 PM Arizona time the day before the posted End Date.

Minimum Qualifications :

High School Diploma and two-years (2) experience appropriate to the area of assignment / field; OR, Any equivalent combination of experience and / or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary :

Provides routine administrative support to a department or group of professionals in support of department goals.

Job Description :

Position Salary Range : $20.00 - $23.07 per hour; offer dependent on experience

Are you eager to leverage your administrative and analytical expertise to make a difference in higher education? If you thrive in a collaborative team environment and enjoy being the go-to person, this opportunity may be the perfect fit for you. As an Administrative Assistant, you are at the heart of the team's day-to-day operations, working closely with colleagues and external industry partners to serve testing candidates, students, faculty, staff and the community at large.

The UOEEE Administrative Assistant is not just a support role; it's about proactively anticipating the needs of leadership and team members, resolving operational issues before they escalate, and ensuring the delivery of stellar customer service. This role demands a candidate who can take initiative and operate independently under general direction while fostering a collaborative team spirit. Flexibility and adeptness in handling complex, specialized tasks in a multitasked environment are essential attributes for success in this position. If you can multi-task, deliver excellent customer service and supervise student staff, this may be the opportunity for you.

Essential Duties : Administrative

• Provide flexible, responsive, and high-quality customer service, continuously assessing processes and procedures and revising accordingly.
• Manage front desk operations including hiring, training, scheduling, supervising, and evaluating assigned staff.
• Monitor central inbox and respond to inquiries providing information requiring comprehensive knowledge of university and testing partners' policies and procedures.
• Offer administrative and reporting assistance to support departmental functions.
• Utilize a variety of digital platforms for responsibilities, communication, meetings, and webinars.
• Track issues, ensuring timely delivery of solutions, and elevate concerns as needed, keeping leadership informed.
• Prepare and modify documents including correspondence, reports, drafts, registration, rosters, memos, and emails as directed by leadership.
• Independently compose correspondence on a variety of subjects requiring judgment, originality, and knowledge of issues involved.
• Responsible for general office management and maintaining a professional and conducive workspace.
• Represent the organization on committees and / or councils within an assigned area of responsibility, as required.
• Manage all incoming and outgoing mail and package logistics.
• Take notes, and document tasks, discussions, outcomes, and other relevant activities.
• Prepare meeting agendas, take meeting notes, and maintain records.
• Attend meetings; contribute to discussions and provide operational perspective and support.
• Monitor for continuous improvement possibilities, enhancing the client experience and internal efficiencies.
• Tackle special projects such as data cleanup, research, and data reporting.
• Stay current on new and updated policies, practices, and methods, ensuring implementation.
• Remain up to date on university and client certifications and training.
• Adjust priorities when necessary to accomplish activities.
• Crosstrain to support other areas of the organization.
• May assist with administering standardized testing operations.
• Perform other duties as assigned to ensure the continuity of department operations.

Specific functions of the job related to HR responsibilities :

Specific functions of the job related to financial responsibilities :

Desired Qualifications :

We are looking for a flexible, highly organized, driven, detailed oriented, and conscientious Administrative Assistant to join our team who can work in a multitasked environment. We are a small team within one of the largest universities in the world which means there's room for a lot of professional growth. This is a great opportunity to learn different functional areas and provide general administrative support.

Working Environment :

Have proficiency in computing and various computer platforms - including inputting, reviewing, and retrieving information, extended periods of viewing screens, using a mouse and keyboard, and sitting. Daily use of office equipment and multiple university and vendor software platforms. Activities are performed in an environmentally controlled office, classroom or conference room setting. Subject to extended periods of sitting, walking / moving about, keyboarding, and manipulating a computer mouse. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds are required for this position. Regular activities require the ability to quickly change priorities, often due to frequent interruptions and the need to resolve operational conflicts. This position requires the ability to clearly communicate to perform essential functions and uses critical thinking to make decisions and analyze data. Able to complete both administrative tasks and support frontend customer service tasks with students, faculty, and staff.

Department Statement :

The University Office of Evaluation and Educational Effectiveness (UOEEE) promotes educational effectiveness by providing expert programs, resources, and services in social science research and evaluation; outcomes assessment; and testing and measurement for the university and its constituents.

Driving Requirement :

Driving is not required for this position.

Location : Campus : Tempe

Funding : No Federal Funding

Instructions to Apply :

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO :

$9925 / 9925$14744.htmld

To be considered, your application must include all of the following attachments :

Note : Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month / year format (e.g., 6 / 88 to 8 / 94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE : GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement :

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement :

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement :

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement :

This position is considered safety / security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.