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Victim Advocate Assistance Coordinator
Victim Advocate Assistance CoordinatorCity of West Jordan • West Jordan, Utah, USA
Victim Advocate Assistance Coordinator

Victim Advocate Assistance Coordinator

City of West Jordan • West Jordan, Utah, USA
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The current schedule for this position includes four 10-hour shifts 7 : 00am-6 : 00pm (day off to be determined) as well as rotating on-call assignment.

SUMMARY

Under the direction of the City Prosecutor to assist victims and witnesses of all crime categories : to assess needs provide information and make appropriate referrals and services; to act as a liaison for victims between law enforcement prosecution and other agencies; to recruit train and supervise volunteers; and to provide staff support related to assigned cases.

SUPERVISION EXERCISED

Exercises direct supervision over all Victim Advocates and volunteers.

ESSENTIAL DUTIES

  • Provide crisis interventions for victims of violent crimes; provide needs assessment from information obtained through client intake documentation client interview and information gathered in the initial background histories; evaluate needs and make appropriate referrals for counseling housing shelter legal assistance and other services as needed.
  • Assist victim in obtaining protective orders; and assist in filing victim reparation forms victim / witness statements medical release forms and other documentation pertinent to cases.
  • Follow up on all assigned cases.
  • Attend appropriate court proceedings to support victims; make necessary arrangements for non-English speaking participants; accommodate hearing impaired and other disabilities monitor court activity; inform victim / witness of court dates and any changes.
  • Assist to recruit volunteers for the Victim Assistance Program; schedule volunteers shifts and assignments.
  • Supervise workload and schedule shifts and assignments.
  • Develop and follow standard operating procedures for the Victim Advocate Program.
  • Assist to develop and conduct volunteer training; develop incentives and recognition programs for volunteers; and develop forms and necessary documents to maintain volunteers personnel records.
  • Coordinate support efforts and information with local battered women shelters.
  • Assist in managing assigned cases of victims and witnesses including detailed documentation and appropriate statistical database information
  • Transport victims to court and attend domestic violence court as needed.
  • Ensure that all grants and reports are submitted to the Utah Office for Victims of Crime; and that any required reports are submitted to City Administration and the City Council.
  • Perform other related duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS

Education : Equivalent to a high school diploma or GED.

Experience : Four (4) years of experience as a Victim Advocate or equivalent related social services position providing a variety of support services for victims of crimes.

Certifications / Licenses :

  • Valid Utah Drivers License.
  • Possession of or ability to obtain Victim Assistance Program training course (40 hours) certificate within six months of employment.
  • Ability to obtain and maintain Utah Criminal Justice Information System (UCJIS) Certification through the Bureau of Criminal Identification (BCI)
  • KNOWLEDGE SKILLS AND ABILITIES

    Knowledge of :

  • Domestic violence issues judicial processes and resources for victims of crimes.
  • Office management principles.
  • Principles of supervision and training.
  • Pertinent federal state and local laws codes and regulations including administrative and departmental policies and procedures.
  • Organizational and management practices as applied to the analysis and evaluation of programs policies and operational needs.
  • Modern office procedures methods and equipment including computer equipment and applicable software programs.
  • English usage spelling vocabulary grammar and punctuation.
  • Principles and practices of business letter writing.
  • Principles and procedures of record keeping.
  • Principles and techniques used in dealing with the public.
  • Word processing methods techniques and programs including spreadsheet and database applications.
  • Safe driving principles and practices.
  • Skill with :

  • Operating modern office equipment including computer equipment and software.
  • Typing at minimum of 50 words per minute.
  • Operating a motor vehicle safely.
  • Ability to :

  • Interpret and apply pertinent Federal State and local laws codes and regulations including administrative and departmental policies and procedures.
  • Read understand apply and explain technical victim assistance policies and procedural requirements.
  • Perform responsible and difficult work involving the use of independent judgment and personal initiative.
  • Work under limited supervision within a broad framework of standard policies and procedures.
  • Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
  • Respond to questions from the public and City personnel regarding policies and procedures.
  • Work cooperatively with other departments divisions City officials and outside agencies.
  • Analyze situations carefully and adopt effective courses of action.
  • Maintain confidential data and information.
  • Independently prepare correspondence and memoranda.
  • Assist to provide supervision and training to assigned staff.
  • Plan and organize work to meet schedules and timelines.
  • Exercise good judgment flexibility creativity and sensitivity in response to changing situations and needs.
  • Communicate clearly and concisely both orally and in writing.
  • Establish maintain and foster positive and harmonious working relationships with Victim Assistance Program employees volunteers and others contacted in the course of work.
  • WORKING CONDITIONS AND PHYSICAL DEMANDS

  • Work in a standard office environment which includes reaching bending sitting standing talking hearing and listening.
  • Ability to travel to different sites and locations.
  • Considerable exposure to stressful situations including potentially hostile environments at times.
  • May include non-traditional working hours including occasional evenings weekends and holidays as scheduled and being on call for approximately one week out of every three-week period (and backing up other on call employees as needed).
  • Required Experience :

    IC

    Key Skills

    Athletics,Admin Support,External Audit,ASP,Blogging

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 28 - 40

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