21374 - Outreach Coord Local Assist

Outreach Coordinator Local Assist

Provide analysis and support to assigned program area by planning, developing, monitoring and evaluating projects and programs. To serve as program manager for the Local Assistance Division's Outreach and Training programs, to include serving as developer and manager of the local government certification and assessment program. Plan, direct, implement, and evaluate training functions for VDOT staff and external customers; establish and monitor goals and performance standards for local outreach programs. Lead the provision of training, technical assistance, and other efforts to reach out to local governments, including supporting the Local Programs Workshop.

Outreach : Support effective outreach with local governments and represent the Department in a positive manner. Serve as support for the Annual Local Programs Workshop, support other outreach efforts including Workshops, trainings, etc., communicate clearly and work harmoniously with all levels of management within the Department, FHWA, local governments, and with the public. Coordinate outreach efforts with Local Partnership team, coordinate the development and delivery of internal and external stakeholder groups on a regular basis, develop Division communications for distribution to local government and VDOT staff on a reoccurring basis, and develop and enhance the Division webpage as a primary tool of communication with local government.

Programs for Locally Administered Projects : Develop and manage training and certification programs to include research of other states, establish focus group and working group, coordinate with LTAP for management support, develop roll out plan, coordinate training, develop and manage evaluation and revisions to program.

Reporting : Develop standard and custom reports for LAD sections. Provide specialized report services, interfaces with LAD management and Districts to determine reporting needs and modifies or generates reports accordingly, research new reporting methodologies and approaches to enhance or replace current reporting practices and maintain internal and external reporting websites.

The successful candidate will have the ability to analyze, research and interpret data. They will also be able to communicate effectively orally and in writing with diverse audiences, varying levels of management, FHWA, and the public. They will be able to plan and conduct training, presentations and meetings. They will also be able to plan, organize and oversee implementation of complex programs. They will have the ability to provide strategic leadership and direction to a diverse group of professional peers through effective communication skills and guidance. They will have the ability to visualize data. They will have a broad understanding of content hierarchy and instructional design, with demonstrated ability to effectively convey technical information in a non-technical manner. They will have demonstrated leadership and consultation skills, ability to work with various levels of management, and ability to represent VDOT in various forums regarding all aspects of the transportation program. They will have experience in interpreting federal and state laws and developing guidelines, communication strategies, and training programs. They will have knowledge of VDOT programs, policies and activities. They will have the skill in problem-solving and decision making. They will have the skill in the use of communications and training software including web and email design, webinar and production and LMS systems. They will have the skill in the use of computers, software applications and reporting tools. They will have the skill in working with project management organizational structures and tools.

Minimum qualifications include the ability to effectively communicate with a wide range of individuals at various organizational levels both inside and outside VDOT. They will have the ability to gather, analyze data and prepare technical reports. They will have the ability to manage programs and budgets. They will have the ability to research federal, state laws and regulations. They will have demonstrated ability to establish priorities. They will have demonstrated ability to work cooperatively with others. They will have the skill in the use of mass communication platforms and analytical tools including creation and editing tools for print, web, email and video such as Adobe Create Suite, etc.

Additional considerations include a combination of training, experience, or education in Communications, Marketing, Business Training, Public Administration, or related field desired. They will have the ability to lead interdisciplinary teams. They will have experience establishing and monitoring performance measures, preparing and delivering presentations and experience using web-based applications. They will have experience in benchmarking industry program standards and developing and implementing new programs. They will have experience with local assistance projects in transportation. They will have knowledge of VDOT standards, policies, procedures, and program priorities. They will have project management experience or public administration, especially with localities. Experience working with complex programs and interpreting regulations. They will have the skill in the use of MicroSoft SharePoint for document management.