Talent.com
Pro Services Specialist
Pro Services SpecialistFloor & Decor Holdings • Southport, CT, US
serp_jobs.error_messages.no_longer_accepting
Pro Services Specialist

Pro Services Specialist

Floor & Decor Holdings • Southport, CT, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Professional Services Representative

$16.35 - $21.20

Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.

Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.

Minimum Eligibility Requirements :

  • High School diploma or equivalent. Associate Degree or higher is a plus.
  • 1 year in retail or wholesale contractor sales, service, supply and / or professional installation.
  • Strong written and verbal communication skills.
  • Experience with Salesforce / CRM software is a plus.
  • Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.

Essential Job Functions :

  • Support the PRO desk in-store : phone calls, manage orders, order follow-up, customer support and escalations.
  • Collaborate with the Store Team to identify PROs in our Store.
  • Maintain extensive knowledge about Floor & Decor products.
  • Train and support the Store Team on how to use our selling process.
  • Understand our PRO business to educate our PRO customers and expand their participation.
  • Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
  • Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
  • Coordinate and assist with PRO Customers in-store activities.
  • Collaborate in all store initiatives.
  • Demonstrate ability to make effective program and benefit presentations.
  • Must possess excellent customer service skills and be results oriented.
  • Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment.
  • On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
  • Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
  • Working Conditions (travel & environment) :

  • This position is hourly, knowing it may include hours which could exceed eight hours in a day.
  • May require travel up to 20%.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
  • Medium Work Ability to exert 20-50 pounds of force occasionally, and / or 10-25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Note :

    Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

    Store Hours :

  • Monday - Friday 7 : 00 AM - 8 : 00 PM
  • Saturday 8 : 00 AM - 7 : 00 PM
  • Sunday 10 : 00 AM - 6 : 00 PM
  • Pickup Hours :

  • Monday - Friday 7 : 00 AM - 7 : 00 PM
  • Saturday 8 : 00 AM - 7 : 00 PM
  • Sunday 10 : 00 AM - 6 : 00 PM
  • Benefits & Rewards :

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  • Equal Employment Opportunity :

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

    This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

    serp_jobs.job_alerts.create_a_job

    Service Specialist • Southport, CT, US

    Job_description.internal_linking.related_jobs
    Product Specialist

    Product Specialist

    Penske Automotive • Fairfield, CT, United States
    serp_jobs.job_card.full_time
    Audi Fairfield, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences.At Penske Automot...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Product Specialist

    Product Specialist

    Informa Connect • Farmingdale, NY, United States
    serp_jobs.job_card.full_time
    This role is based in our Chicago, IL office.Join Technomic’s fast-paced Products team! Our passion is Ignite, the premiere SaaS platform for foodservice insights, dynamically answering questions l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Success Specialist

    Client Success Specialist

    TemPositions Group Of Companies • Norwalk, CT, US
    serp_jobs.job_card.full_time
    Description : We are currently looking for a Client Success Specialist in the Norwalk, CT area.The Client Success Specialist will work directly with worldwide clients to help them achieve maximum va...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Product Manager - Enrichment

    Product Manager - Enrichment

    Relativity • Bridgeport, CT, United States
    serp_jobs.job_card.full_time
    AtRelativity, we make software to help users organize data, discover the truth, and act on it.Our e-discovery platform is used by more than 13,000 organizations around the world to manage large vol...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Specialist, Liability (Construction)

    Technical Specialist, Liability (Construction)

    Travelers Insurance • Melville, NY, United States
    serp_jobs.job_card.full_time
    Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 17...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Contract Operations Specialist

    Contract Operations Specialist

    ASR INTERNATIONAL • Hauppauge, NY, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Technical Recruiter ASR International Corp has an opening for a Contract Operations Specialist to support our Project Management and Proposal Teams. The position is full time, on site at ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    HOPP Anchor Partner Program Manager (Tech Svcs.)

    HOPP Anchor Partner Program Manager (Tech Svcs.)

    Empire Justice Center • Central Islip, New York, USA
    serp_jobs.job_card.full_time
    Consumer Finance and Housing (CFH) / Homeowner Protection Program.Empire Justice Center a diverse and highly respected statewide legal services organization seeks a Homeowner Protection Program Ancho...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Sterile Processing Tech - $1,450 to $1,500 per week in Bethpage, NY

    Travel Sterile Processing Tech - $1,450 to $1,500 per week in Bethpage, NY

    AlliedTravelCareers • Bethpage, NY, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Lancesoft Inc.Sterile Processing Tech in Bethpage, New York, 11714!.Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization.We have been r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tax Senior Associate - Private Client Services (PCS)

    Tax Senior Associate - Private Client Services (PCS)

    EisnerAmper • Melville, NY, United States
    serp_jobs.job_card.full_time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you are starting out in your career or taking your next step as a season...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Data Annotation • Norwalk, Connecticut
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Product Specialist

    Product Specialist

    Ingersoll Auto • Danbury, CT, United States
    serp_jobs.job_card.full_time
    Ingersoll Auto of Danbury - Danbury, CT.Ingersoll Auto of Danbury, a family-owned and operated dealership, is seeking a motivated and proactive Automotive Product Consultan.We offer a supportive wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Corporate Actions Processor

    Corporate Actions Processor

    Equiniti • Bridgeport, CT, United States
    serp_jobs.job_card.full_time
    EQ Shareholder Services provides comprehensive solutions to support organizations throughout their corporate lifecycle, including managing shareholder engagement, maintaining stock registers, facil...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Specialist, HCS

    Sr. Specialist, HCS

    B. Braun Medical Inc • Bethpage, NY, United States
    serp_jobs.job_card.full_time
    You're an important part of our future.Hopefully, we're also a part of your future! At B.Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Product Specialist - Azure

    Product Specialist - Azure

    Arrow Electronics • Melville, NY, United States
    serp_jobs.job_card.full_time
    As a leading Microsoft Indirect Provider, Arrow relies on a dynamic team to propel its business.Therefore we are seeking a Microsoft Product Manager to bolster the rapid expansion of our Microsoft ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Implementation Specialist

    Implementation Specialist

    Arrow Security • Smithtown, NY, United States
    serp_jobs.job_card.full_time
    United States with a 97% customer retention rate and an average client relationship of over 15 years.Our dedication to customer service runs deep throughout the entire organization and is what sets...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Senior Contracts Specialist

    Senior Contracts Specialist

    AmerisourceBergen Corporation (Cencora) • Amityville, NY, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mobility Specialist

    Mobility Specialist

    Aires • Danbury, CT, United States
    serp_jobs.job_card.full_time
    An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility.A strong Aires brand consistently ranked among the mobility industry's highest annual cust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Product Specialist

    Product Specialist

    Rexel • Farmingdale, NY, United States
    serp_jobs.job_card.full_time +1
    Allen Boulevard, Farmingdale, NY.Experience Level (for career site) : Experienced Professional.We are looking for a Product Specialist to join our Schwing team in Farmingdale, NY!.Rexel USA is one o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted