Job Description
Today, Overhead Door Corporation has three operational divisions – Access Systems Division (Overhead Door, Wayne Dalton, and TODCO plus our services arm, Creative Door and Wayne Dalton Sales & Service), The GenieCompany, and Horton Pedestrian Systems (Horton Automatics, Flex by Horton, Won-Door plus our services arm of Door Services) – all heralded as industry leaders.
NATIONAL ACCOUNTS PROJECT ADMINISTRATOR
Administrative professional that assists with the coordination of major national account projects.
Responsibilities
Responsibilities
- Prepare and issue accurate AIA pay application in accordance with contract terms and client specifications
- Review billing data for accuracy, completeness, and submission via various billing portals
- Collaborate with project managers, sales, and finance teams to gather billing information
- Maintain up-to-date client billing records and ensure all documentation is properly filed
- Reconcile billing issues or disputes and provide prompt resolution
- Ensure compliance with internal controls and regulatory requirements
- Support cross-functional teams and maintain communication across departments
- Assist in the planning and implementation of projects
- Coordinate internal resources and third parties / vendors for project execution
- Maintain and monitor project schedules, budgets, and deliverables
- Organize and participate in stakeholder meetings
- Document and follow up on important actions and decisions from meetings
- Track project performance and escalate issues to project managers as needed
- Maintain comprehensive project documentation and ensure it is accessible
- Follow-up is key to ensure all opportunities are realized.
- Will handle warranty and service calls related to assigned accounts and projects.
- Communicate and manage both the customer's expectations of the company and the company's expectations of the customer.
- Process all invoicing to proper parties and credits to installers.
- It is an essential function of this job to show up on time and be ready to work your regularly scheduled hours.
- Must be available to work a flexible schedule as dictated by the needs of the business.
Qualifications
Qualifications
Individual must demonstrate these competencies : analytical, problem solving skills, technical skills, customer service, oral communication, written communication, teamwork, leadership, quality management, business acumen, ethics, fair judgment, motivation, planning / organizing, professionalism, quality, quantity, adaptability, attendance / punctuality, dependability, and initiative.Excellent customer service skills.Excellent organizational and time management skills.Excellent computer skills and fully competent in MS Office with an emphasis on Excel. Experience with Adobe Pro, Autodesk Design Review, JD Edwards, MXP and Oracle a plus.Experience in building products industry or project management a plus.Experience in the door industry a plus.Education
2-year associates degree or two years related experience and / or training.