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Operations Support Specialist

Operations Support Specialist

Guardian Pharmacy ServicesArlington, TX, US
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Operations Support Specialist

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Dallas Fort-Worth, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Arlington, Texas.

Why Guardian Pharmacy of Dallas Fort-Worth? We're reimagining medication management and transforming care.

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Operations Support Specialist Location : Arlington, Texas On-site with potential for hybrid Schedule : Monday Friday

About the Role Under the direction of the Director, Pharmacy Operations, the Operations Support Specialist provides administrative and operational support to ensure the smooth, efficient day-to-day functioning of the pharmacy. This role plays a key part in onboarding new facilities and supporting our long-term care pharmacy operations team.

What You'll Do

  • Partner directly with new facilities to ensure a seamless onboarding experience
  • Provide operational and administrative support to pharmacy leadership
  • Assist in problem resolution through knowledge of policy, procedure, and practice
  • Utilize FrameworkLTC and various eMAR systems to support pharmacy workflows
  • Partner with eMAR vendors to maintain pharmacy interface
  • Collaborate across teams to maintain accuracy, compliance, and efficiency

What We're Looking For

  • Experience in long-term care pharmacy operations systems
  • Subject matter expertise with FrameworkLTC and multiple eMAR systems
  • Strong problem-solving skills with a calm, professional demeanor under pressure
  • High level of maturity and discretion when handling sensitive matters
  • Excellent communication and collaboration skills
  • Positive, can-do attitude and a commitment to teamwork

    • Our culture is supportive, growth-oriented, and team-focused. You'll work alongside a group of professionals who approach challenges with a collaborative, "can-do" spirit and are dedicated to making a difference in the lives of those we serve.

    Work Environment This role will initially be on-site with the potential to transition to a hybrid schedule.

    Education and / or certifications :

  • High School Diploma or GED required
  • Pharmacy Technician license / certification / registration (per state requirements)

    • Skills and Qualifications :

  • 2+ years of related experience
  • Advanced computer skills; pharmacy operations system experience preferred / required
  • Ability to work independently and deliver to deadlines
  • Ability to solve problems with minimal direction
  • Great attention to detail and accuracy
  • Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
  • Quality minded; motivated to seek out errors and inquire when something appears inaccurate

    • What We Offer :

    Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated." Compensation & Financial

  • Competitive pay
  • 401(k) with company match

    • Family, Health & Insurance Benefits (Full-Time employees working 30+ hours / week only)

  • Medical, Dental and Vision
  • Health Savings Accounts and Flexible Spending Accounts
  • Company-paid Basic Life and Accidental Death & Dismemberment
  • Company-paid Long-Term Disability and optional Short-Term Disability
  • Voluntary Employee and Dependent Life, Accident and Critical Illness
  • Dependent Care Flexible Spending Accounts

    • Wellbeing

  • Employee Assistance Program (EAP)
  • Guardian Angels (Employee assistance fund)

    • Time Off

  • Paid holidays and sick days
  • Generous vacation benefits based on years of service

    • The Guardian Difference

    Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

    Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

    Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

    At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

    Join us to discover what your best work truly looks like.

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    Support Specialist • Arlington, TX, US