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Escrow Support Specialist - Rochester, MN
Escrow Support Specialist - Rochester, MNAnywhere Real Estate • Rochester, MN, US
Escrow Support Specialist - Rochester, MN

Escrow Support Specialist - Rochester, MN

Anywhere Real Estate • Rochester, MN, US
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Job Title

Job Description

Job Responsibilities :

Task Management :

  • Maintain an accurate daily task list (workflow dashboard) without overdue items.
  • Provide centralized operational support to the escrow branch, including :

Reviewing commitment / prelim and seller / buyer information forms.

  • Ordering tax certificates, HOA certificates / statements, surveys, payoff statements, and lien releases.
  • Balancing files and preparing closing documents.
  • Handling any other assigned workflow dashboard tasks.

    • Document Evaluation :

  • Evaluate and review real estate contracts and all supporting documents meticulously.
  • Manage files to ensure accuracy and completeness of documentation.
  • Compile and process escrow instruction packages.

    • Branch Collaboration :

  • Collaborate with branch operations to prepare for closings.
  • Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.

    • Risk Assessment :

  • Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.

    • Education / Experience :

  • Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the "life of a file."

    • Competencies :

  • To perform the job successfully, an individual should demonstrate the following competencies :
  • Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
  • People first approach- providing exceptional customer service to Escrow Officer, agents, and other appropriate parties throughout the transaction process.
  • Technical- ability to learn and navigate multiple software systems with a high level of competency.
  • Critical Thinking / Problem solvingthe individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
  • Partnership / Collaborationthe individual remains open to others' ideas and exhibits willingness to try new things.
  • Oral / Written Communicationthe individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
  • Quality Assurance the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Adaptabilitythe individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.
  • Building Collaborative Relationships the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.

    • Benefits :

  • Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
  • 401(k) savings plan with company match
  • Paid Time Off to Include Holidays, Vacation Time, and Sick Time
  • Paid Family & Paternity Leave
  • Life Insurance
  • Business Travel Accident Insurance
  • All employees receive access to LinkedIn Learning
  • Tuition reimbursement for approved programs
  • Employee Referral Program
  • Adoption Assistance Program
  • Employee Assistance Program
  • Health and Wellness Program and Incentives
  • Employee Discounts
  • Employee Resource Groups
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    Escrow Specialist • Rochester, MN, US

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