job_description.job_card.job_descriptionPlan, develop, implement, coordinate, and evaluate the total quality assurance function for Escalator Plant. -Oversee the development and implementation of the quality system. -Manage and direct activities in the Quality Assurance activities. -Develop and manage division quality organization including management of ISO certification. -Facilitate and participate in quality improvement projects. -Plan and implement quality training. -Plan quality objectives and measurement systems. -Participate in product development teams - assure quality product, process, testing. -Perform and document results of factory and job site audits. -Provide supplier management with purchasing personnel. -Assist in development of Quality module. -Develop and maintain customer feedback / satisfaction system. -Record measurable statistics which this position impacts (). -Manage plant scrap levels. -Manage and resolve field warranty claims. This position will require overseas travel twice a year. Company can assist with passport. Education : BS / BA Manufacturing Engineering, Management, Bus. Administration or a related field. Experience : -3-5 years of Quality leadership experience. -3-5 years of supervisory / management experience Specific Knowledge, Skills & Behaviors : -ASQ Certification as Quality Manager or Quality Engineer preferred. -ISO 9000 quality system development, implementation, certification experience. -Computer skills -Microsoft Suite of Products. SAP R / 3 a plus. -Ability to work with different functional areas and management levels within the company. -Effective verbal and written communication skills. -Understanding of mechanical and electrical systems.