Accounts Receivable Specialist

Job Description

Job Description

Job Title : Accounts Receivable Specialist

Job Type : Full-Time

Location : Plymouth, MN

Salary : $52-58k

Position Overview :

We are looking for a highly organized and detail-oriented Accounts Receivable Specialist to join our finance team. This position plays a key role in maintaining positive customer relationships while ensuring timely and accurate collections and payment processing. The ideal candidate will have strong communication skills, an investigative mindset, and the ability to work cross-functionally with internal teams and external customers.

Key Responsibilities :

Respond promptly to customer inquiries via phone, voicemail, and email regarding billing issues :

Provide invoice copies and documentation

Research and resolve discrepancies

Coordinate with Customer Service and Order Entry to fix problems

Write off incorrect sales tax and freight charges as needed

Maintain detailed and accurate notes on all customer interactions

Fax or email invoices and statements upon request

Perform collections on accounts 45+ days past due :

Contact designated customers for payment follow-up

Maintain comprehensive records of communication and action

Make recommendations for account blocks or collections escalation

Process credit card payments received via phone or email and issue receipts

Print and process ACH payments

Support sales team with customer account and payment inquiries

Follow up on NSF checks, confirm available funds, and redeposit as appropriate

Print and mail daily invoices

Perform month-end penny adjustments

Send monthly customer statements

Reconcile and adjust prebill report at month-end

Request and maintain W-9 forms

Conduct daily showroom reconciliation as needed

Process cash receipts for mailed and PO Box check payments

Assist in credit application and approval process

Perform additional duties and special projects as assigned

Qualifications :

Prior experience in Accounts Receivable, billing, or collections (2+ years preferred)

Strong customer service skills and attention to detail

Proficient in Microsoft Office (especially Excel); familiarity with accounting software is a plus

Strong communication and organizational skills

Ability to multitask and manage time effectively in a fast-paced environment