Scheduling Outreach Specialist

A company is looking for a Scheduling Outreach Specialist. Key Responsibilities Conduct telephonic outreach to patients regarding appointment scheduling Educate patients on clinic services and assist in coordinating care Document outreach efforts and identify trends to improve patient engagement Required Qualifications High School Diploma 2 years of healthcare experience 1 year of telephonic customer service experience Experience in a call center environment; bilingual preferred Understanding of call center performance operations