Branch Director

Golden Harmony Home Care a locally owned and operated agency was founded by Jen Stengl who through her personal experience caring for her own mother gained a deep understanding of the importance of care and compassion. At Golden Harmony we believe home care is more than just assisting seniors with daily activities its about fostering genuine connections and meaningful relationships with our clients. Now over five years later Golden Harmony continues to provide exceptional care to seniors in North Carolina.

Position Overview

Golden Harmony Home Care is seeking a dynamic and results-driven Branch Director to join our team. This pivotal role will establish and grow Golden Harmony in Forsyth County and surrounding areas. They will be responsible for establishing the Golden Harmony office hiring and developing the core operations team develop relationships in the community with referral partners and educating them on the services Golden Harmony provides. The Branch Director will have the opportunity to impact the lives of seniors families and a dedicated care team with a company committed to quality and compassion.

Key Responsibilities

• Lead and oversee all branch operations to ensure excellent compliant care and service delivery
• Recruit onboard and retain top-notch office and front-line team members
• Promote effective communication and a supportive workplace culture
• Drive branch growth through sales marketing and excellent customer service
• Support fiscal planning budgeting billing payroll and collections
• Guide staff training and professional development
• Direct continuous quality and performance improvement initiatives
• Handle escalated client concerns conduct investigations and ensure client satisfaction
• Maintain clear ongoing communication with Golden Harmonys executive leadership
• Stay on call after hours to address urgent needs within the branch

Key Competencies and Attributes

Qualifications

Physical & Work Environment Requirements

Required Experience :

Director

Key Skills

Accounting Software,Time Management,Accounts Administration,Accounts Receivable,Accounts Reconciliation,Administrative Skill,Leadership skills,Accounting & Finance,Accounts Management,Communication,Analysis Skills,Relationship Management,Team Player Spirit,Budgeting Skills,Accounts Payable

Employment Type : Full-Time

Experience : years

Vacancy : 1