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Area Supervisor
Area SupervisorRoss Stores • Baltimore, MD, US
Area Supervisor

Area Supervisor

Ross Stores • Baltimore, MD, US
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Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to diversity, equality & inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the store, supervising associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising company operational processes as needed.

Essential Functions :

  • Maintaining safe & secure environments
  • Customer service
  • Personal and store brand
  • General merchandising
  • Loss prevention
  • Front end supervision and operations
  • Fitting rooms
  • Administrative duties as assigned by store manager
  • Competencies :

  • Manages work processes
  • Business acumen
  • Plans, aligns & prioritizes
  • Builds talent
  • Collaborates
  • Leading by example
  • Communicates effectively
  • Ensures accountability & execution
  • Qualifications and Special Skills Required :

  • Excellent verbal communication skills
  • Fluency in English
  • Prior customer service and supervisory experience preferred
  • Familiarity with point-of-sale equipment and applications
  • Ability to perform basic mathematical calculations commonly used in retail environments
  • Ability to work evenings and weekends
  • Physical Requirements / ADA : Ability to use all store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.

    Supervisory Responsibilities : Retail Associates Stockroom Leads (where applicable)

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all associates include accident, critical illness, vision, auto, home, and pet insurance programs; associate discount, identity protection, associate purchase program, benefit hub discount mall, employee assistance program and commuter benefits, 401K (service requirements), employee stock purchase program, Ross Cares Fund, college discounts, sick pay (where legally required) and referral bonuses. In addition, all full-time associates, including FT retail associate, area supervisor, assistant store manager and store manager, are eligible for extended benefits offered including medical / dental / vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life / add insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay accrued at a rate of 10 days / year after eligibility commences, 9 personal and company holidays. AS, ASM and SM associates in stores and exempt corporate and buying office roles are also eligible to receive a bonus based on individual and business performance.

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